Laia Burgos

Bilingual (Spanish/English) Master's-level Social Worker with clinical and community-based experience supporting individuals and families through medical, emotional, and life-transition stressors. Experienced in biopsychosocial assessment, care planning, resource coordination, and interdisciplinary collaboration. Currently completing chaplaincy training and an MDiv, strengthening skills in end-of-life presence, emotional support, and family-centered care.

I strive to show up with warmth and instill confidence, with cultural awareness and humility, so families feel supported and equipped to handle vulnerable moments.

Community Engagement Director - Elias Community Center

(2021-12 - 2023-08)

• Organized and led volunteer teams into the community using a trauma-informed engagement model.
• Trained teams to approach individuals with cultural humility, respond to questions, and provide support in emotionally sensitive situations.
• Collaborated with multidisciplinary teams including healthcare providers, church leadership, and community partners to support families holistically.
• Built simple referral and follow-up systems to improve continuity of care for families navigating complex needs.
• Supported families by offering practical assistance and emotional presence.

Clinical Social Worker & Executive Assistant - Anchored Psychotherapy

(2021-12 - 2022-09)

• Provided emotional and psychosocial support to individuals and families navigating anxiety, trauma, medical stressors, grief, and major life transitions.
• Conducted biopsychosocial assessments and developed individualized care plans in collaboration with clients and care providers.
• Supported families in high-stress, emotionally vulnerable seasons, helping them identify coping strategies and community resources.
• Coordinated follow-up across providers to ensure continuity of care and reduce barriers to accessing support.
• Delivered bilingual services (Spanish/English), increasing access for underserved families.

Clinical Trauma Educator - International Trauma Center for Education & Care

(2020-12 - 2021-08)

• Provided trauma-informed psychosocial support and emotional care remotely to individuals experiencing acute and chronic stress (mainly in Honduras, Costa Rica and Mexico).
• Delivered culturally responsive emotional support in Spanish for individuals navigating grief, loss, and trauma-related life transitions.
• Collaborated with interdisciplinary teams to support care planning and continuity across providers.

Social Work Clinical Intern - Mission Addiction

(2020-12 - 2021-08)

• Supported program development for individuals in addiction recovery.
• Created psychoeducational videos to improve awareness and access to mental health support.
• Assisted remotely with care planning and coordination within the organization.

Social Work Clinical Intern - Neighbor to Neighbor

(2019-02 - 2019-06)

• Provided psychosocial support and care coordination for families facing medical, financial, and social stressors.
• Conducted needs assessments and connected families to healthcare, food security, housing, and social service resources.
• Supported international students in campus housing during the COVID-19 pandemic through God's Abundant Pantry.
• Assisted with onboarding and training of new interns.

Master of Divinity - MDiv/Chaplaincy - Andrews University

Master of Social Work - MSW - Andrews University (2020-08)

Bachelor of Arts in Education - French - Andrews University (2018-12)