Laila Faizy
Sales Representative | Retail Sales Specialist | Management Professional
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About
Results-driven Sales Representative and Retail Management Professional with 7+ years of experience in retail sales, customer service, team leadership, and operations management. Proven ability to exceed sales goals, build lasting customer relationships, train high-performing teams, and improve operational performance. Skilled in consultative selling, inventory management, merchandising, and delivering exceptional customer experiences.
Experience
Sales Specialist - Lowe's Home Improvement - Hamilton, New Jersey
Approx. 3 Years 6 Months
- Assisted customers with product selection and solution-based selling.
- Consistently met and exceeded department sales goals.
- Processed purchases, returns, and special orders accurately.
- Maintained merchandising standards and inventory accuracy.
- Built long-term customer relationships through exceptional service.
- Collaborated with team members to improve store performance.
Sales Specialist - Key Achievements - Lowe's Home Improvement - Hamilton, New Jersey
- Exceeded monthly sales goals.
- Recognized for excellent customer service.
- Trained new sales associates.
- Contributed to improved department performance.
General Manager - Burger King - Hamilton, New Jersey
Approx. 2 Years 6 Months
- Managed daily restaurant operations and staff.
- Recruited, trained, and coached employees.
- Managed scheduling, inventory, and cost control.
- Ensured food safety and sanitation compliance.
- Resolved customer concerns professionally.
- Monitored team productivity and performance.
General Manager - Key Achievements - Burger King - Hamilton, New Jersey
- Improved operational efficiency.
- Reduced food waste.
