Lainey Lane
Healthcare Insurance Customer Service Specialist
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About
Hard-working professional with 8+ years of experience and a proven knowledge of data entry, order processing, and accounts receivable. Excellent organizational, interpersonal and communication skills and possess an easy-going personality. Exceptionally fast and accurate on data entry and data reporting. Takes direction well but can also take charge when needed. Needs little supervision to complete a heavy workload
Experience
Dedicated and detailed-oriented Healthcare Insurance Customer Service Specialist with extensive experience across Tier1, Tier2, Provider Relations, Escalations, and Vendor Transfers. Skilled in claims processing, provider credentialing, member support and escalation management. Proven ability to resolve complex issues, ensure compliance with healthcare regulations, and deliver exceptional service in high-volume call center environments.
Education
Complete, Cosmetologist | COSMOTOLOGY TRAINING CENTER | Lafayette, LA | 2012 Studied Dental Assisting | ACADIANA AREA CAREER COLLEGE | Lafayette, LA | 2006 Graduate | Cecilia Senior High School | Cecilia, LA | 1999
