Laiza B. Carlo

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Lead Bartender/Food & Beverage Supervisor - Marriott - Celebration, FL

(2023-06)

• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
• Closed out cash register and prepared cashier report at close of business.
• Upsold daily specials and beverage promotions to exceed daily sales goals.

Bartender - STK Orlando - Disney Springs, Orlando, Florida

(2022-03)

• Obtained cash bank and stocked service bar to prepare for operation.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender/ Key Holder Supervisor - Paradiso 37 - Disney Springs, Orlando, FL

(2017-05 - 2022-06)

• Received and counted money.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed store opening and closing procedures.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Master of Arts - Guidance And Counseling - Sistema Universitario Ana G Mendez - Universidad Del Turabo (2013-06) Orlando, FL

Master of Arts - Criminal Justice - Inter American University of Puerto Rico Metropolitan Campus (2007-05) San Juan, PR

Bachelor of Arts - Forensic Psychology - University of Puerto Rico - Carolina (2004-05) Carolina, PR