Lakecia Newton

Well-rounded professional backed by pediatric, medical assistance, laboratory assistance, retail, and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.

Retail Pharmacy Technician / Customer Service - Walgreens - Denver, CO

(2022-07 - 2022-10)

• Answered incoming telephone calls, responded to inquiries, and handled customer issues and complaints.
• Entered insurance and demographic data into computer system and verified insurance coverage.
• Received and verified prescription information, filled and processed prescriptions, and calculated quantities and creating labels.
• Prepared prescriptions, operated cash register, processed transactions, and accepted payments.
• Counted, stocked, and rotated medication inventory, placed supply orders, and removed outdated drugs.
• Worked well in a fast-paced environment and effectively managed time and priorities to meet deadlines.
• Carried-out duties in strict adherence to regulations and HIPAA privacy guidelines.

Medical Assistance II - Advanced Pediatric - Centennial, CO

(2017-05 - 2020-10)

• Assisted physicians in the operation of medical equipment or provision of patient care.
• Recorded vital signs, handled vaccines administration duties, and took inventory for vaccines.
• Documented and reported observation of patient behavior, complaints, or physical symptoms to nurse.
• Collected specimens and entered and updated information using Epic and Greenway Software.
• Maintained confidentiality standards of protected health information in accordance with HIPAA guidelines.

Medical Assistance - Pediatric Pathways - Centennial, CO

(2013-08 - 2016-09)

• Administered medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, as directed.
• Positioned and held patient in position for surgical preparation and recorded vital signs.
• Applied clean dressings, slings, stockings, or support bandages, under direction of physician or nurse.
• Cleaned and sanitized patient rooms, bathrooms, examination rooms, and patient areas.
• Completed administration vaccines and handled inventory for vaccines.
• Safeguarded confidentiality of information and complied with regulations pertaining to medical records.

Associate of Science Degree - Medical Billing and Coding - Ultimate Medical Academy (2024)

Annual Training Course - Vaccines for children Program - Colorado Department of Public Health & Environment (2020)

Training - Hazard Communication Awareness / Bloodborne Pathogens - Stericycle / Centennial, CO

Training - CIIS Vaccines for Children / Storage and Handling - Colorado Department of Public Health and Environment