Lakia Parker

Certified A.I. & Digital Automation Professional

Talent

Dallas, TXMember since July 24, 2026

Artificial Intelligence ApplicationsWorkflow AutomationAI Prompt EngineeringDigital TransformationBusiness Process AutomationRobotic Process Automation (RPA)Microsoft Power AutomateZapierMakeCRM AutomationMarketing AutomationData AnalyticsDashboard DevelopmentSQLDatabase ManagementRequirements GatheringProcess ImprovementAgile Project ManagementBusiness IntelligenceTechnical DocumentationAI-Assisted Content DevelopmentCloud Collaboration PlatformsChatGPTMicrosoft CopilotClaudeGeminiPower BITableauExcelGoogle Analytics

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Artificial Intelligence ApplicationsWorkflow AutomationAI Prompt EngineeringDigital TransformationBusiness Process Automation

About

Certified A.I. & Digital Automation Professional with expertise in artificial intelligence, workflow automation, business process optimization, digital transformation, and data analytics. Experienced designing intelligent automation systems that improve operational efficiency, reduce manual work, and increase productivity. Skilled at integrating AI technologies, CRM platforms, cloud applications, marketing automation, and business intelligence tools to solve complex organizational challenges.

Strong background collaborating with executives, technical teams, and stakeholders to deliver scalable automation solutions.

Experience

Senior AI & Digital Automation Analyst - CIVN - Dallas, TX

(2021-06 - 2025-07)

Designed AI-assisted workflows to improve marketing, reporting, and business operations.
Automated lead generation, CRM updates, and customer communications.
Built executive dashboards to monitor KPIs and operational performance.
Used predictive analytics to identify growth opportunities.
Collaborated with developers and marketing teams to integrate automation technologies.
Reduced manual processes through intelligent workflow design.

AI Automation & Digital Solutions Specialist - LKTMP Inc - Dallas, TX

(2015-04 - 2024-11)

Developed business websites and automated digital business systems.
Implemented CRM, email, and marketing automation solutions.
Integrated AI tools into business operations to improve productivity.
Managed databases and web applications using HTML, CSS, JavaScript, PHP, and MySQL.
Produced analytics reports supporting executive decision-making.

Business Intelligence & Automation Analyst - Williams & Williams Law Group - Lancaster, TX

(2017-04 - 2020-03)