Lakia Parker
Certified A.I. & Digital Automation Professional
Hire this person
Send a job offer directly to this candidate
About
Certified A.I. & Digital Automation Professional with expertise in artificial intelligence, workflow automation, business process optimization, digital transformation, and data analytics. Experienced designing intelligent automation systems that improve operational efficiency, reduce manual work, and increase productivity. Skilled at integrating AI technologies, CRM platforms, cloud applications, marketing automation, and business intelligence tools to solve complex organizational challenges.
Strong background collaborating with executives, technical teams, and stakeholders to deliver scalable automation solutions.
Experience
Senior AI & Digital Automation Analyst - CIVN - Dallas, TX
(2021-06 - 2025-07)
- Designed AI-assisted workflows to improve marketing, reporting, and business operations.
- Automated lead generation, CRM updates, and customer communications.
- Built executive dashboards to monitor KPIs and operational performance.
- Used predictive analytics to identify growth opportunities.
- Collaborated with developers and marketing teams to integrate automation technologies.
- Reduced manual processes through intelligent workflow design.
AI Automation & Digital Solutions Specialist - LKTMP Inc - Dallas, TX
(2015-04 - 2024-11)
- Developed business websites and automated digital business systems.
- Implemented CRM, email, and marketing automation solutions.
- Integrated AI tools into business operations to improve productivity.
- Managed databases and web applications using HTML, CSS, JavaScript, PHP, and MySQL.
- Produced analytics reports supporting executive decision-making.
Business Intelligence & Automation Analyst - Williams & Williams Law Group - Lancaster, TX
(2017-04 - 2020-03)
- Automated reporting processes using Excel and Tableau.
- Improved case management workflows through process optimization.
- Developed KPI dashboards and operational reports.
- Created SOPs, workflow documentation, and training materials.
- Supported leadership with data-driven recommendations.
Education
Bachelor of Science - Psychology - Prairie View A&M University
Certification - Digital Film & Editing - MediaTech Institute
