Lakin Pittman

Operations Specialist and Team Lead with over 10 years of experience in logistics, transportation, inventory management, and facility operations. Proven track record of leading teams, training new personnel, and managing large corporate and educational accounts. Skilled in DOT compliance, route optimization, and maintaining strict safety standards. Strong background in hands-on problem-solving, building long-term client relationships, and ensuring smooth daily operational continuity.

Facilities Operations Specialist / Account Manager at Bonded Filter Solutions (2024-01 – Present)

• Independently manage and execute the comprehensive HVAC filter maintenance program across The University of Southern Mississippi campus.
• Forecast, source, and control inventory levels for high-value accounts to prevent project delays and reduce operational costs.
• Conduct facility surveys across complex campus buildings to establish, implement, and track preventive maintenance schedules.
• Train and onboard new technicians on safety protocols, maintenance standards, and daily corporate workflows.
• Provide field support to coworkers across commercial, manufacturing, educational, and healthcare accounts.

Operations Team Lead / Swing Courier / Customer Service Agent at FedEx Express (2016-01 – 2024-01)

• Served in Team Lead capacity to train and mentor newly hired couriers, ensuring adherence to FedEx safety guidelines, operational standards, and customer service protocols.
• Supported daily station operations through dispatch assistance, route planning, shipment processing, and end-of-day route reconciliation.
• Learned and operated every delivery route within the station, maintaining service continuity during peak seasons and staffing shortages.
• Processed high-volume domestic and international shipments in full compliance with Dangerous Goods (DG) and DOT regulations.
• Utilized internal FedEx operational systems, handheld scanners, and tracking software to maintain shipment accuracy and data integrity.
• Managed demanding delivery and pickup schedules while consistently meeting corporate time-definite commitments.

Associate of Science in A.S. – Jones College

High School Diploma – Petal High School