Business Data Analyst - Atlassian - California, USA
(2025-05)
- Engineered automated SQL pipelines and interactive Tableau dashboards to track Jira and Confluence user engagement metrics, uncovering critical onboarding bottlenecks and driving a 14% increase in enterprise feature adoption.
- Led a comprehensive cloud infrastructure cost-benefit analysis using Python and Generative AI-driven analytics, successfully identifying resource inefficiencies that reduced AWS operational overhead by $115,000 annually.
- Spearheaded User Acceptance Testing (UAT) protocols for new business intelligence tools, defining strict validation criteria and resolving over 45 critical bugs prior to production launch.
- Orchestrated project coordination across distributed engineering teams using Agile Scrum methodologies, leveraging data visualization to track team capacity and improving on-time sprint delivery by 18%.
Associate Business Data Analyst - Datadog - New York, USA
(2024-01 - 2025-04)
- Constructed optimized PostgreSQL queries to perform comprehensive data profiling across massive SaaS product usage datasets, eliminating data redundancies and improving downstream reporting accuracy by 16%.
- Established predictive analytics workflows using Python (Scikit-learn) to model customer churn indicators and platform usage anomalies, enabling customer success teams to mitigate potential account downgrades.
- Accelerated data ingestion and aggregation workflows within the Snowflake Data Warehouse to centralize regional sales and performance metrics, slashing pipeline processing time by 20%.
- Translated cross-functional stakeholder requirements into structured engineering backlogs while designing streamlined tracking dashboards that reduced operational forecasting time by 10 hours per week.
Business Data Analyst - Hexaware Technologies - Maharashtra, India
(2020-06 - 2022-07)
- Extracted and analyzed large-scale operational datasets using MySQL and Python (NumPy), performing root-cause analysis on system bottlenecks to optimize workflows and reduce post-deployment issues by 22%.
- Formulated predictive modeling, cohort analysis, and hypothesis-testing frameworks to evaluate customer retention strategies, developing Looker dashboards to visualize key performance trends for a major retail client.
- Coordinated cross-functional development and QA teams using MS Project and Trello, steering sprint tracking, change management, and defect resolution to improve on-time project delivery by 15%.
- Conducted gap analysis to map complex business workflows for software modernization projects, authoring Requirements Traceability Matrices (RTM) and technical documentation to accelerate project sign-off times by 18%.
Junior Data Analyst - 7FinCorp Group - Karnataka, India
(2019-08 - 2020-05)
- Executed data cleaning and data transformation procedures on millions of rows of transactional records using SQL Server, reducing data anomalies by 26% and establishing a reliable foundation for downstream financial auditing.
- Developed automated financial reporting templates using Advanced Excel (Macros, PivotTables, and VLOOKUP), reducing manual data extraction time by 12 hours per week for the regional finance team.
- Performed exploratory data analysis (EDA) and statistical analysis via Python to identify credit risk patterns, leveraging Git for version control and script collaboration across the analytics department.
- Designed interactive Power BI dashboards to track key performance indicators (KPIs) and operational metrics, giving senior leadership real-time visibility that accelerated monthly portfolio performance reviews by 15%.
