Lamorris White

As an experienced Customer Service and Marketing Representative, I have consistently provided excellent customer service and technical support, resolving customer issues with a high satisfaction rate. I have demonstrated strong communication and problem-solving skills, and have consistently achieved data entry and marketing goals. I have also implemented several process improvements to increase efficiency and customer satisfaction.

MARKETING COORDINATOR - ANDERSON AUTOMOTIVE GROUP - Raleigh, NC

(2023-04)

• Coordinate marketing campaigns, initiatives, and activities to promote business.
• Strategize and plan marketing campaigns.
• Research marketing trends.
• Ensure customer satisfaction and provide professional customer support.

CUSTOMER SERVICE REPRESENTATIVE - CVS CARE MART - Raleigh, NC

(2017-03 - 2023-04)

• Maintained a positive, empathetic, and professional attitude toward customers at all times.
• Responded promptly to customer inquiries.
• Communicated with customers through various channels.
• Acknowledged and resolved customer complaints.
• Processed orders, forms, applications, and requests.
• Record customer interactions, transactions, comments, and complaints.

TarHeel Challenge Academy (2008-06)