Globe Life
Chicago, IL
Insurance Sales Agent May 2024 – August 2024
- Managed 100+ sales leads daily, utilizing CRM tools to improve client follow-up
- Conducted competitor analysis to better position company offerings
- Delivered customized presentations and conducted client consultations daily with a 91% closing rate
- Conducted a needs analysis to identify appropriate insurance solutions tailored to individual clients
- Streamlined policy onboarding and claims processes
University of Illinois-Chicago
Chicago, IL
Desk Security October 2023 – May 2025
- Verified 1,500+ student IDs and enforced university policy to maintain a secure residence hall
- Manage the inventory of 100+ rental carts and vacuums by implanting a sign-out tracking system
- Audit 1,500+ loaner keys daily, ensuring accurate records are taken to avoid key-losses
- Trained and onboarded 15 new trainees
Divorce Smart
Chicago, IL
Digital Marketing & AI Automation Specialist August 2024 - Present
- Built and launched a fully functional website using Shopify
- Creation of various media items utilizing Adobe Photoshop and Premiere Pro
- Conducted and executed SEO improvements which resulted in a 40% increase in website traffic
- Utilized AI tools to track progress, coordinate schedules, and maintain documentation of meeting topics
- Using Python, implemented an AI image generation program that automatically generates an image based on a description given, then uploads the image to Facebook/Instagram with a caption based on the description
- Prepared detailed reports and presentations weekly using AI tools that summarized findings and progress done for the week by the team
- Conducting a/b testing on different promotional strategies and optimizing the most effective strategy