Customer Service Representative at Globe Life (2026-03 – 2026-07)
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with inquiries about insurance policies and coverage options.
- Utilized CRM software to track interactions and manage customer relationships effectively.
- Processed policy applications and maintained accurate customer records.
Classroom Assistant at Family Development Services (2023-11 – 2026-03)
- Fostered focused, inclusive, supportive learning environments to enhance student engagement.
- Facilitated positive social interactions among students during activities to promote teamwork.
- Supported children in daily routines and learning activities to reinforce individual development.
- Managed classroom materials and maintained organized supplies.
Data Entry Clerk at Globe Telecom (2022-10 – 2023-11)
- Entered and maintained accurate customer data in company databases.
- Reviewed data entries for accuracy, correcting discrepancies to ensure data integrity.
- Responded to inquiries regarding data status, resolving issues promptly to maintain customer satisfaction.
- Maintained confidentiality of sensitive information entered into the system.
Daycare Worker at Education Depot (2021-01 – 2022-10)
- Implemented educational programs to promote early childhood development.
- Facilitated group activities to foster social skills development among children.
- Established and maintained a clean, safe environment that supported children's health and learning.
- Reinforced positive behavior through targeted praise and consistent encouragement.
Manager at McDonald's Restaurant (2016-08 – 2020-06)
- Trained and guided staff on service standards and food safety to uphold compliance and quality.
- Streamlined daily operations to enhance workflow and ensure customer satisfaction.
- Coordinated scheduling to optimize staff coverage during peak hours.
- Monitored staff performance metrics to identify areas for improvement and resolved issues quickly.
