Director of Admissions - Driftwood Recovery
(2026-02 - 2026-05)
- Served on the management team to establish organizational standards and ensure total alignment with State, Joint Commission, and payer requirements.
- Directed the end-to-end intake process, including conducting pre-admission screenings, managing clinical/medical clearances, providing facility tours to industry professionals and executing all legal and financial contracts.
- Managed financial onboarding by submitting Verifications of Benefits (VOBs), drafting financial contracts, and securing payments.
- Synchronized efforts between clinical, medical, and operations teams while maintaining data within the CRM.
- Ability to inspire and motivate teams by including staff in decision-making, delegating authority to foster independence, and providing consistent feedback to drive professional growth.
- Skilled at identifying complex issues and gathering data to make sound, timely decisions under pressure, ensuring organizational goals are met with accuracy and thoroughness.
- Expert at prioritizing workflows and developing realistic action plans to optimize time efficiency, while maintaining a strict focus on quality management and safety protocols.
- Accomplished communicator capable of leading productive meetings and delivering persuasive presentations in both high-stakes and collaborative environments.
Admissions Supervisor - Lifeskills Behavioral Health
(2015-04 - 2026-01)
- Assist with case management duties.
- Assist with residential and behavioral health technicians.
- Assist primary therapists with caseload and individual sessions.
- Complete bio-psychosocial assessments, residential treatment notes, group notes, treatment plans, discharge notes etc.
- Complete Lifeskills IOP assessments and assist with facilitating groups at Lifeskills IOP.
- Coordinate admissions by completing intake assessments, speaking with clients and families, taking on-call admission calls, and adhering to admission protocol.
- Assist in completing insurance concurrent reviews, verification of benefits and utilization reviews.
- Complete the admissions process with families and integrate client into treatment.
- Assist family therapists by completing family assessments and co-facilitating family calls with clients.
- Document inquiries/leads in Salesforce in real time.
- Participate in interventions involving clients and their loved ones.
- Interact with the marketing team and establish relationships with outside referral sources and organizations.
Intern - Lifeskills Behavioral Health
(2014-08 - 2015-04)
- Co-facilitated and led therapist's caseloads as well as DBT, CBT, Anger Management, Relapse Prevention, Family Dynamics, Nutritional Counseling, Vocational and Anxiety Management groups.
- Attended daily clinical staff meetings and staffings.
- Met with clients weekly for individual sessions.
- Completed bio-psychosocials, clinical and incidental notes.
- Completed discharge summaries and treatment plans.
Intern - Pompano Health and Rehabilitation Center
(2013-08 - 2014-04)
- Completed admissions, quarterly, and annual psychosocials.
- Met with clients and families daily regarding patient history and progress.
- Attended weekly clinical meetings with all staff.
- Collaborated with the entire medical staff in order to better assist clients.
Student Coach - Space of Mind
(2013-01 - 2014-01)
- Assisted students with academic studies while providing students with emotional support.
- Served as a mentor for students suffering from various mental health disorders, trauma, chronic pain, and neurological disorders in addition to social and academic anxiety.
- Provided elderly clients with living arrangements, transfers, and/or equipment if necessary upon discharge.
Research and Assessment Coordinator - Behavioral Health of the Palm Beaches
(2012-06 - 2013-12)
- Interviewed and served as a liaison between the client, therapists, and psychologists upon their admission to Rehab/Detox.
- Completed treatment plans based on DSM IV, clinical summaries and Addiction Severity Index/ psychosocials and administered Continuous Performance Tests. (CPTs)
- Directed/conducted Mindfulness meetings and observed therapy sessions.
- Wrote integrated summaries based on patients' Millon Clinical Multiaxial Inventory scores.
- Researched and analyzed Pre and Post test results given to patients before and after their discharge.
Research Assistant - Suicide Prevention and Alliance Lab, University of South Florida
(2010-05 - 2012-02)
- Gathered, researched and assessed data, and conducted phone surveys assessing participants' knowledge following their reading of a USF suicide prevention information packet.
- Analyzed pre and post data and compared data demographically.
- Completed literature searches and contributed to theses and dissertations regarding child bereavement and suicide prevention.
- Attended weekly lab meetings and facilitated focus groups and web seminars regarding child bereavement and suicide rate statistics.