Lara Saenz

Healthcare Business & AMP; Analytics Leader with an MHA and 20+ years of combined clinical insight and administrative experience. Proven track record of leveraging data analytics, healthcare informatics, and revenue cycle oversight to optimize performance across 40+ combined practices and clinics. Expert at translating complex EHR/IT data and financial metrics into actionable, scalable strategies that reduce costs, streamline workflows, and drive executive decision-making.

A cross-functional leader skilled at bridging the gap between clinical operations and measurable business outcomes.

Data Analyst (Contractor) - Lovu Health - San Antonio, TX

(2025-10)

• Support workflow analysis and process improvement initiatives through accurate patient data entry and reporting.
• Use Google Workspace to support cross-functional collaboration, reporting, and data analysis.
• Maintain accurate documentation to support operational efficiency.

Physician Business Manager - Contact Management - Harlingen, TX

(2023-10 - 2025-07)

• Directed operations and financial performance for 30+ physician offices, leading cost-benefit analysis, ROI evaluation, and stakeholder mapping to support acquisitions and affiliate operations.
• Led healthcare IT system implementations — including EMR/EHR platforms, billing systems, and Salesforce integrations — across 40 clinics, ensuring compliance with clinical workflows and regulatory standards.
• Managed purchase orders, vendor contracts, invoicing, and budget tracking to strengthen financial reporting accuracy and cost control across the portfolio.
• Built governance structures, operational workflows, and revenue cycle processes from inception through go-live for joint ventures and spinout projects.
• Used Salesforce, ECW, Smartsheet, HubSpot, Gong, Excel, Tableau, and Power BI to monitor clinical and operational trends and inform strategic decisions.
• Delivered executive-level business reviews and led steering committee meetings, presenting project updates, risk assessments, and recommendations to senior leadership.

Utilization Review Coordinator - WellMed Medical Management - San Antonio, TX

(2023-01 - 2023-10)

• Built and maintained weekly performance reports on patient data, quality metrics, and provider documentation used by physicians and directors to track outcomes and productivity.
• Acted as primary liaison between clinical staff, directors, and medical leadership to align productivity goals, reporting accuracy, and HEDIS initiatives.
• Trained staff and leadership on performance reporting tools, improving adoption and on-time completion of departmental goals.
• Partnered with physicians, nurses, and clinical stakeholders to analyze workflows, resolve inefficiencies, and improve patient care delivery.
• Lead structured team meetings and drove change management initiatives that supported new system adoption with minimal disruption to operations.

Clinical Analyst / Auditor - WellMed Medical Management - San Antonio, TX

(2023-01 - 2023-10)

• Audited clinical operations for compliance with CMS guidelines and industry standards while maintaining strict confidentiality.
• Redesigned audit workflows, reducing processing time while improving accuracy and usability of reporting.
• Coordinated with market teams and medical directors across San Antonio and Austin to align on audit expectations and productivity targets.
• Trained staff and leadership on audit findings and process improvements to drive operational gains.
• Used Smartsheet, Tableau, and Microsoft Project to increase transparency, accountability, and real-time performance tracking.

Analyst / Auditor - Robert Half Contract - San Antonio, TX

(2021-08 - 2023-01)

• Audited clinical operations for CMS compliance, improving workflows and reducing engagement time while increasing reporting accuracy.
• Maintained documentation on market performance and patient outcomes to support data-driven leadership decisions.
• Leveraged Smartsheet, Tableau, and Microsoft Project to enhance operational visibility and tracking.

Clinical Manager - Ear Institute of Texas - San Antonio, TX

(2021-03 - 2021-08)

• Managed day-to-day clinic operations, including purchase orders, vendor relationships, and procurement, while ensuring budget compliance.
• Led hiring, onboarding, and staff communication, including conducting interviews and facilitating leadership-to-staff communication.
• Streamlined filing and inventory management processes, improving overall operational efficiency.
• Resolved client and patient inquiries with a service-improvement approach, strengthening satisfaction and retention.
• Coordinated scheduling, meetings, and events to support organizational efficiency.

Authorization Coordinator / Specialist - Centene - San Antonio, TX

(2020-10 - 2021-08)

• Improved interdepartmental communication and authorization tracking processes, increasing response times and provider satisfaction.
• Partnered with physicians and specialists to gather documentation and ensure timely submission of prior authorization requests.
• Maintained HIPAA and regulatory compliance while verifying eligibility, coverage, and documentation accuracy.
• Exceeded productivity benchmarks through proactive problem-solving and consistent accountability.

Master of Arts - Health Care Administration - University of Arizona Global Campus

Bachelor of Arts - English Language and Literature - Ashford University

Technical Degree - Medical Assisting and Phlebotomy