Larissa Hayes

Professional dog groomer with hands-on experience grooming 274+ dogs during her first professional grooming position. Experienced with full grooms, baths, deshedding services, and other grooming appointments, as well as a variety of breeds, coat types, sizes, temperaments, and grooming needs. Strong background in animal handling, client service, safety, sanitation, and high-volume scheduling. Dependable, detail-oriented, and committed to providing safe, comfortable, quality grooming experiences.

Professional Dog Groomer at Happy Spa Dogs Mobile Grooming (2026-05 – Present)

Professionally groomed 274+ dogs during first professional grooming position, including full grooms, baths, deshedding services, and other grooming appointments.

• Performed bathing, drying, brushing, deshedding, clipping, scissoring, sanitary trims, and finishing work.
• Worked with dogs of varying breeds, coat types, sizes, temperaments, and grooming needs.
• Maintained safe handling practices while adjusting techniques to individual dogs' comfort and behavior.
• Communicated with pet owners regarding grooming requests, service expectations, and pet-specific needs.
• Maintained a clean, organized, and sanitary mobile grooming environment.
• Managed a high-volume appointment schedule while maintaining attention to safety, quality, and client satisfaction.

Customer Service Representative / Pet Care Technician at Best Friends Pet Care – The Zuri Pet Spa & Resort (2025-10 – Present)

• Assisted clients with scheduling, services, and general inquiries.
• Verified vaccinations and communicated with veterinary offices.
• Administered Bordetella vaccines and maintained accurate records.
• Supervised dogs in group play and ensured safe behavior.
• Managed feeding schedules, walks, and daily care routines.
• Assisted with grooming, bathing, and nail trims.
• Maintained cleanliness, laundry, and facility organization.
• Handled client concerns and ensured satisfaction.

Manager / Accountant / CSR at Montes Motors (2025-04 – 2026-02)

• Managed scheduling, invoicing, and daily shop operations.
• Created work orders and identified vehicle service needs.
• Processed payments using Square and AllData.
• Communicated with clients regarding updates and pricing.
• Created employee schedules and maintained workflow.

Food Service Lead Worker at Aramark – LEGOLAND Florida (2024-03 – 2025-04)

• Supported operations across multiple restaurant locations.
• Led team members and coordinated daily workflow.
• Ensured safety, cleanliness, and service standards.
• Managed inventory and guest service.

Crew Member at McDonald's (2023-01 – 2023-09)

• Prepared food and handled customer orders.
• Maintained cleanliness and efficiency in a fast-paced environment.

Crew Member at McDonald's (2025-08 – 2025-10)

• Prepared food and handled customer orders.
• Maintained cleanliness and efficiency in a fast-paced environment.

High School Diploma – Summerlin Academy (2025)