Administrative Assistant - Stationary Engineers at Able/ABM Engineering (2020-01 – Present)
The Administrative Assistant provides administrative, organizational, and operational support to Chief Engineer, Stationary Engineers and the engineering team. This position coordinates schedules, maintains records and documentation, assists with work orders and reports, communicates with internal departments and external vendors, and helps ensure engineering activities are organized and completed efficiently.
- Provide day-to-day administrative support to Station Engineers and engineering staff.
- Manage calendars, meetings, appointments, and engineering-related schedules.
- Prepare, format, distribute, and maintain reports, correspondence, presentations, and technical documentation.
- Maintain accurate electronic and paper filing systems for engineering records, equipment documentation, inspection reports, maintenance records, and project files.
- Assist with tracking work orders, preventive maintenance activities, service requests, and project status.
- Enter and maintain data in maintenance management, asset management, or other company systems.
- Coordinate communication between Station Engineers, maintenance personnel, operations teams, contractors, vendors, and management.
- Schedule vendor visits, inspections, repairs, testing, and other engineering-related activities.
- Assist with obtaining quotes, purchase orders, invoices, and other procurement documentation.
- Track supplies, equipment, parts, and administrative materials as requested by the engineering team.
- Help prepare meeting agendas, take meeting notes, and follow up on assigned action items.
- Assist with compiling information for budgets, expense reports, compliance documentation, and management reports.
- Maintain confidentiality of sensitive company, employee, vendor, and operational information.
- Monitor incoming emails, correspondence, and requests and route them to the appropriate engineering personnel.
- Support special projects and other administrative duties as assigned.
Office Administrative Manager at Bassett Furniture LLC. (2018-07 – 2019-11)
An Office Manager is responsible for keeping the day-to-day operations of an office organized, efficient, and professional.
- Manage daily office operations and administrative activities.
- Coordinate calendars, meetings, appointments, and office events.
- Answer phone calls, emails, and general inquiries.
- Coordinate with vendors, contractors, and building management.
- Maintain office records, files, and confidential documents.
- Assist with onboarding new employees and coordinating workplace needs.
- Support HR and management with administrative tasks.
- Process invoices, expenses, purchase orders, and basic budgets.
- Arrange travel, meetings, and company events when needed.
- Maintain a clean, organized, and welcoming office environment.
- Help ensure company policies, procedures, and safety requirements are followed.
- Handle multiple priorities while providing excellent customer service to employees and visitors.
- Maintain office services by organizing office operations and procedures.
- Preparing payroll, controlling correspondence, and designing filing systems.
- Reviewing and approving supply requisitions, assigning and monitoring clerical functions, and overseeing all building maintenance and inspections.
- Encouraging and reviewing sales goals and expectations, inputting of all invoices and depositing monetary intake.
- Key carrying manager responsible for opening and all daily closing procedures.
Assistant Store Manager at Lowes Home Improvement Warehouse (2006-05 – 2018-06)
Responsible for supporting the Store Manager in the daily operations of a high-volume big box hardware retail location. Lead and develop associates while ensuring excellent customer service, strong sales performance, operational efficiency, and compliance with company standards.
- Assist with overall store operations, including sales, merchandising, inventory, customer service, and loss prevention.
- Lead, coach, train, and motivate associates to achieve sales and customer-service goals.
- Supervise daily activities and ensure proper staffing, scheduling, and coverage across departments.
- Resolve customer concerns and provide solutions that promote customer satisfaction and loyalty.
- Monitor sales performance, key performance indicators, and department productivity.
- Maintain accurate inventory levels and support receiving, replenishment, cycle counts, and inventory management.
- Ensure merchandise is properly stocked, priced, displayed, and maintained according to company standards.
- Support opening and closing procedures, cash management, safety programs, and operational policies.
- Partner with department supervisors and associates to improve store performance and execution.
- Maintain a clean, organized, safe, and welcoming environment for customers and employees.
- Assist with hiring, onboarding, performance management, and employee development.
- Ensure compliance with company policies, OSHA/safety requirements, and applicable regulations.
- Act as the manager on duty when the Store Manager is unavailable.