Security Officer - Four Seasons Hotel - New Orleans, LA
(2025-04 - 2026-04)
- Performed routine building patrols
- Watched, Reviewed and reported on CCTV footage
- Data entry and storage for Lost and Found items
- Exceptional Guest Service
- Report Writing
Security Supervisor - Hyatt Regency - New Orleans, LA
(2024-02 - 2025-04)
- Established security policies and procedures
- Conducted security inspections
- Risk management
- Managed security technology
Security Supervisor - Churchill Downs Inc - New Orleans, LA
(2023-02 - 2024-02)
- Maintained security of all buildings on property
- Enforced company's security procedures and policies
- Safeguarded company's assets
- Trained and evaluated security personnel
- Wrote and reviewed all Guest Accident and Security Incident Reports for shift
- Oversaw guest and employee safety
- Acted as Managerial Representative on premises when needed and as required
Client Service Manager - DMG Security Firm - Charlotte, NC
(2021-01 - 2022-11)
Clients included: La Belle Helene, Church and Union, Encore Nightclub and XOXO Lounge
- Managed relationships between company and clients
- Developed pricing and marketing strategies
- Acted as a liaison between officers and upper management
- Worked as Field Supervisor
- Trained new officers on policies and procedures
- Administered Corrective Action when needed
- Ensured physical security of premises
- Maintained effective communication with staff and guest
- Managed day-to-day security operations
Bail Agent - BALA Bonds - Charlotte, NC
(2018-02 - 2022-02)
- Provided extensive written recommendations based on an evaluation of risk
- Created and maintained database
- Ensured clients appear for court hearings
- Fugitive Recovery
- Provided professional and knowledgeable customer service
Bail Agent - Word is Bond - Charlotte, NC
(2016-01 - 2018-02)
- Handled bonding releases for inmate out-processing and transfer of released inmate from county jail to company office
- Approved qualified co-signers for bond agreements
- Maintained customer database
- Assessed defendant's qualifications for bond
