Lashanta Rhodes

Dynamic and dedicated professional with experience as a Residential Officer at Vanderburgh County Work Release. Skilled in policy enforcement and conflict resolution, I excel in fostering positive relationships and enhancing resident safety. Known for my assertiveness and problem-solving abilities, I consistently deliver exceptional customer service while adapting to evolving challenges.

Experienced with maintaining secure and supportive residential environments. Utilizes conflict resolution and communication skills to ensure resident well-being. Track record of successfully managing daily operations and fostering safe community.

Residential Officer - Vanderburgh County Work Release - 3500 N. Harlan Av Evansville, IN 47710

(2000-06 - 2025-04)

• Trained new Residential Officers in company policies and procedures.
• Conducted thorough investigations into reported incidents, providing detailed reports and recommendations for future action.
• Resolved conflicts between tenants diplomatically, promoting harmonious coexistence within the community.
• Facilitated move-in and move-out procedures, ensuring smooth transitions for new and departing residents.
• Enhanced resident safety by conducting regular security checks and monitoring property access.
• Maintained accurate documentation of tenant records, streamlining administrative tasks and enabling efficient retrieval of information when needed.
• Improved communication with residents through consistent updates and addressing concerns promptly.
• Provided excellent customer service to both current and prospective participants by addressing inquiries promptly and professionally.
• Participated in ongoing training programs to stay current on industry trends, best practices, and emerging threats relevant to residential security.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.

Self Employed Delivery - Spark With Walmart - Evansville, IN

(2023-05 - 2024-10)

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.

High School Diploma - Reitz Memorial H.S. (1990-06)