LaShay Sowell

Detail-oriented, customer-focused professional with experience in remote scheduling, payroll data entry, and independent contracting. Skilled in appointment scheduling, data entry, customer communication, and managing high-volume workloads in remote and fast-paced environments. Strong organizational skills with the ability to maintain accuracy, confidentiality, and professionalism while assisting clients and customers.

Payroll Data Entry Specialist at ProSource (2022-01 – Present)

• Entered and maintained employee payroll information with accuracy and confidentiality
• Reviewed timesheets, attendance records, and payroll documentation for errors or discrepancies
• Assisted with payroll processing and administrative support tasks
• Updated employee records and maintained organized documentation
• Demonstrated strong attention to detail and time management skills in a fast-paced environment

Independent Contractor – Property Verification Specialist at Proxy Pics (2020-01 – 2022-12)

• Completed contracted property verification and photography assignments using the ProxyPics mobile app
• Captured and uploaded accurate property images and location data according to client guidelines
• Managed assignments independently while meeting deadlines and quality standards
• Utilized strong organizational and communication skills to complete field tasks efficiently
• Maintained professionalism while working in various locations and environments

Remote COVID-19 Testing Scheduler (Contract Position) at Alorica (2019-01 – 2020-12)

• Scheduled drive-thru COVID-19 testing appointments for patients nationwide in a high-volume remote call center environment
• Assisted callers with appointment scheduling, registration, and testing site information
• Entered and updated patient information using scheduling and customer management systems
• Maintained professionalism and accuracy while handling sensitive information
• Provided appointment confirmations and testing instructions to patients

Diploma – Maynard H. Jackson High School (2006 – 2010)