Bus Driver at MARTA (Metropolitan Atlanta Rapid Transit Authority) (2024-03 – Present)
- Safely transport passengers along assigned routes while adhering to strict schedules
- Assist passengers, including individuals with disabilities, ensuring safe boarding and exit
- Follow all traffic laws and federal/state transit regulations
- Conduct pre- and post-trip inspections to ensure vehicle safety and compliance
Warehouse Lead Operator at Syncreon-Fairburn (2014-12 – 2014-12)
- Supervised 12 warehouse associates in shipping, receiving, and inventory processes
- Trained employees on proper handling procedures for sensitive and high-value items
- Ensured accuracy and efficiency in all warehouse operations
Material Handler/Forklift Operator at ID Logistics (2022-12 – 2024-03)
- Operated reach forklift to move materials efficiently in high-volume warehouse
- Improved internal material movement efficiency through optimized routing
- Maintained strict adherence to safety protocols and company policies
- Supported cross-functional teams during peak operations and special projects
On-Site Supervisor at KNA Solutions (2021-01 – 2022-12)
- Led logistics teams to maintain smooth daily operations and productivity standards
- Developed and delivered training programs for new hires
- Managed staffing levels and recruitment to meet operational demands
Warehouse Customer Service Representative at Supreme Staffing (2019-01 – 2021-01)
- Managed system entries and verified driver documentation for accuracy and security
- Responded to customer inquiries via phone and email in a timely manner
- Resolved escalated issues by identifying root causes and implementing solutions
- Maintained professionalism in fast-paced, high-pressure environments
Outbound Dock Supervisor at Project Verte, Inc. (2018-07 – 2019-01)
- Supervised a team of 10 dockworkers, ensuring efficient loading and unloading operations
- Monitored KPIs such as on-time delivery, accuracy, and labor productivity
- Led daily team meetings to communicate goals and address operational challenges
- Managed inventory using warehouse systems to prevent shortages and overstock
- Coordinated labor and resources during peak periods to meet customer demands
