Laticia Smith

Dynamic professional seeks to utilize expertise in relationship cultivation and compliance to drive key goals within a progressive organization.

Rental Consultant - CORT - Chicago, Illinois

(2021-06)

• Territory management for Milwaukee and Chicago housing communities for short and long term leases.
• Assists with the furniture needs that accompany periods of transition for businesses and individuals
• Generate quotes, and buyout proposals, credit card processing. Resolves customer issues via phone and email.
• Processing online, phone, showroom and outside account executives orders/requests. Making property reservations, inventory adjustments, and nightly sales reconciliations.

FMLA Benefit Specialist - ComPsych - Chicago, IL

(2016-12 - 2021-06)

• Administered enrollment of FMLA, company, state, and absence management services in a professional, and efficient manner, demonstrating patience and empathy during the intake process.
• Adhered to HIPPA policies, while diligently supporting clients needs, documented all milestones and work life balance details in an organized and consistent manner.

Licensed Insurance Advisor - GoHealth - Chicago, Illinois

(2013-04 - 2016-12)

• Processed enrollment for quality coverage to meet mandated deadlines to avoid penalties and associated tax deductions.
• Supported life, health, dental, vision, and ancillary products on/off market plans via phone and online.
• Maintained compliance with the federal CMS and state regulatory requirements. Obtaining relevant facts and benefits of the Affordable Care Act.

Assistant Manager - ComPsychAdvance America/Cashnet Euro - Chicago, IL

(2009-06 - 2013-03)

• Held full accountability for daily center operations: collections, fund transfers, loan processing and account management.
• Managed domestic and international cash flows and daily disbursements to trade creditors.

Bachelor of Arts - Fine Arts - Ray Vogue College of Design (1992-05)

Associate of Arts - Liberal Arts And Sciences - Harold Washington City College (1990-12)