LaTonya Sims

Dependable and detail-oriented professional with experience leading shifts, maintaining clean and organized work areas, preparing food, supporting customers, handling cash, and managing day-to-day operations. Known for staying calm in busy environments, following procedures, working independently, and completing tasks accurately. Seeking a housekeeping, hospitality, grocery, retail, or operations role with clear responsibilities and opportunities to grow.

Shift Manager at McDonald's (2021-01 – 2021-08)

• Directed daily shift activities, assigned tasks, and helped the team maintain speed, cleanliness, and service standards.
• Prepared and served food and beverages while following sanitation, food-safety, and cash-handling procedures.
• Resolved routine customer concerns and supported coworkers during high-volume periods.

Co-Owner / Operations Manager at Mamas CKC (2013-05 – 2021-08)

• Co-managed a food-catering business for more than seven years, including food preparation, cleaning, supply organization, and customer coordination.
• Maintained sanitary workspaces, tracked orders and supplies, handled payments, and supported daily scheduling and operations.
• Balanced multiple priorities, solved problems quickly, and helped ensure dependable service from preparation through cleanup.

Shift Manager at McDonald's (2017-02 – 2019-03)

• Supervised shifts, delegated work, and monitored service, cleanliness, food quality, and safety procedures.
• Trained and supported team members, completed cash-handling duties, and kept work areas stocked and organized.
• Assisted customers and resolved routine issues while maintaining a professional, welcoming environment.

Independent Contractor / Delivery Driver

Managed time-sensitive deliveries, route planning, order accuracy, and customer communication using personal transportation.

High School Diploma or GED