LaToya Brown

Develops and executes protocols to ensure resident safety. Conduct fire and evacuation drills. Maintain first aid/ facility supplies.

Emergency Preparedness / Security Program Manager - Foster Families First, Inc. - Oakland, CA

(2021-01 - 2026-01)

• Develops and executes protocols to ensure resident safety.
• Conduct fire and evacuation drills.
• Maintain first aid/ facility supplies.
• Coordinate overdose response (like administering Naloxone), and train house managers in crisis de-escalation.
• Directs staff in de-escalation techniques, managing mental health episodes, and preventing relapses during highly stressful situations.
• Drafting a comprehensive disaster and emergency manual specific to the program's physical layout and resident vulnerabilities.
• Leading onboarding and continuous training for house managers on emergency response, ethical boundaries, and trauma-informed support.
• Review CCTV and surveillance

Asset Protection Associate Manager - Kmart

(2016-01 - 2021-01)

• Responsible for providing disciplined leadership, including setting clear expectations and holding the team and self accountable for results.
• Executes Loss Prevention programs concerning shortage control, internal dishonesty, shoplifting detection and detention and safety.
• Accountable for managing the training, detection, investigation and successful resolution of all internal investigations within the assigned store.
• Owns shrink and safety results for the store, and supports the Loss Prevention Five Play Strategy as well as the organization's cultural beliefs.
• Ensures all training in the detection and detention of shoplifters, including certification has been completed in the assigned store.
• Ensures accurate and timely completion of all case management procedures, coaches and delivers corrective action as necessary. Holds associates and management accountable for adherence to all laws and polices relating to the detection and resolution of external and internal theft.
• Conducts assessments and generates reporting and actions plans for Loss Prevention and operational performance that impacts shortage control, and actively works with the store team in the development and implementation of action plans to improve performance.
• Maintains current knowledge in the areas of safety, food safety (as applicable), Occupational Safety and Health Administration (OSHA), and environmental programs.
• Assesses needs, develops plans, involves appropriate partners, and ensures implementation and compliance in the assigned store.
• Conducts safety and food safety (as applicable) inspections on a regular basis, ensures timely and accurate root cause analysis, ensures reporting of results, and assists in the development and implementation of corrective actions.
• Leads and embeds the Loss Prevention Five Play Strategy and develops Loss Prevention action plans, strategies, and projects using common tools, processes and language (Loss Prevention Portal, Loss Prevention Metrics, Shrink and Safety results).
• Collaborates with operations business partners to provide root cause analysis and feedback on results such as Point of Sale activity, refund management, inventory results, and other key performance indicators (KPI) to improve metrics and drive P&L efficiencies.
• May perform supervisory responsibilities, including, but not limited to: making employment decisions regarding hiring, promoting, demoting, and terminating; conducting performance appraisals; and coaching and developing associates.
• Performs other duties as necessary based on Store and District results and needs.

Lead- Asset Protection Supervisor - Rite Aid - Bay Area Market

BS - Criminal Justice - Grambling State University (2002-08 - 2005-05)

MS - Criminal Justice and Security - University of Phoenix (2014-03 - 2016-12)