Assistant Store Manager (ASM) - Dollar Tree - Lodi, CA
(2026-03)
- Managed and de-escalated customer and employee conflicts while maintaining a professional and respectful work environment
- Oversee operations in a fast-paced, high-volume environment.
- Travel between different stores to supervise and assist as needed.
- Cash handling, bank deposits, and daily cashiering operations while maintaining accuracy and accountability.
- Maintain detailed, organized records, processed business correspondence, and responded to emails in a timely manner.
- Store opening and closing procedures, ensuring operational readiness and security compliance.
- Coordinate and verifie merchant/vendor deliveries to maintain inventory accuracy.
- Process the disposal of damaged or unsellable merchandise according to company policies.
- Maintain company standards for merchandising, store presentation, and product displays.
- Supervise and coach, up to five employees at a time to ensure productivity and policy compliance.
- Monitor inventory levels, stock merchandise, and maintain product availability throughout the store.
- Assist with overall store operations to support sales goals and customer satisfaction.
Department Manager - Floor & Decor - Stockton, CA
(2022-03 - 2025-11)
- Managed a diverse team of 40+ retail and warehouse associates. Interview, hiring, training.
- Maintained consistent phone contact with clients and industry professionals for conflict resolution and to ensure service satisfaction
- Assisted clients in design and material choice for home improvement projects
- Developed and executed effective merchandising plans to optimize product visibility and drive sales
- Coordinated and oversaw community outreach events, sales events,and trade shows.
- CoPros, third parties and higher management
- Merchandising, product display set up, promotional sale displays
- Analyzed sales data, inventory management, including ordering, receiving, and maintaining appropriate stock levels
- Created employee schedules to ensure adequate coverage and conducted performance evaluations for team associates
Data Entry - HRSupportPros - Lodi, CA
(2022-01 - 2022-03)
- Medical Data entry.
- Customer service and support.
- Assisted in COVID-19 self swab testing.
- Set up Rapid and PCR testing kits and input results.
- Use of laptop and hand held tablet.
- Proper use of PPE.
- Adhere to CDC sanitation and cleaning guidelines.
- Use of Simple Report site.
- Set up and take down of site.
Shift Lead - L&M Food Service Inc. Sourdough & Co - Lodi, CA
(2020-06 - 2022-01)
- Meat slicer. Prep all foods items.
- Order and record products used and delivered. FIFO.
- Open store. Cashier. Money handling. Drops.
- Customer support. Clean and maintain store.
- Manage fellow employees, assign and keep employees on tasks.
- Catering. Large orders.
