Executive Assistant to MD - Gallagher Re - London
(2020-03 - 2024-12)
- Diary management - handling internal and external meetings
- Email management - where appropriate monitoring and replying to emails
- Expense reconciliation using Concur
- Organizing business travel, accommodations, Visas, ground transportation
- Taking and distributing minutes and pursuing action points that arise
- Planning and coordinating staff socials and business events
- Lunches and dinners bookings
- Looking after overseas visitors and organizing agendas
- Assisting with presentations and reports
- Building and maintaining good relationship with clients and their EA's
- Planning meetings and logistics for events – Baden Baden Reinsurance Conference, RVS Monte Carlo
- Assisting other Executives on a "as needed" basis
- Covering other EA's when needed
- Support with the onboarding of new staff in conjunction with HR and IT
Executive Assistant - Hamilton - London
(2017-07 - 2019-12)
- Diary management, organizing meetings and appointments, arranging /lunches/dinners, organizing room bookings, catering, room set-ups, videoconferencing
- Being proactive in reminding the executive of meeting attendance and pre-empting needs for meetings
- Mailbox management, preparation of agendas, reports, presentations, meeting packs
- Expenses reconciliation using Concur
- Taking and distributing minutes and pursuing action points that arise
- Travel management (national and international) including travel visas, accommodation, transport, logistics and providing detailed itineraries
- Management of company website
- Planning and coordinating staff socials and business events
- Assisting other members of the executive management team on an "as needed" basis
- Managing databases and filing systems, ordering business cards
- Helping with the onboarding of new staff
- Underwriting support
Receptionist / PA - Kingdom Services Group - London
(2014-04 - 2017-06)
Kingdom Services Group employs Receptionists on behalf of corporate companies across London. During my employment, I have contracted work at Pembroke Managing Agency / Ormond House / DNB Bank
Receptionist / PA (Contracting) - Pembroke Managing Agency - London
(2014-04 - 2017-06)
- Meet and greet visitors, informing relevant staff of their arrival, operate a busy switchboard
- General expenses processing using Concur Solutions
- Meetings management
- Organizing business trips and accommodations
- Proofreading, booking meetings and lunches, ordering stationery
- Diary management for one Director
- Maintaining and archiving filing systems any other ad hoc duties that may arise
- Maintaining office systems and improving such systems in consultation with the department
Receptionist / PA (Contracting) - Ormond House - London
(2014-04 - 2017-06)
- Meet and greet visitors, informing relevant staff of their arrival, liaising with Building Management
- Responsible for the day to day needs of the tenant/occupiers and contractors
- Managed access security cards, receive, sort, log and distributed incoming and outgoing mail/packages
- Record keeping and reporting faults or problems to Helpdesk
- Fire Warden and monitoring CCTV's
- Received an Employee of the Month award and a Recognition award for an exemplary performance, professionalism, and attitude during a fire evacuation
Receptionist / PA (Contracting) - DNB Bank - London
(2014-04 - 2017-06)
- Meet and greet visitors, liaising with Building Security, Facilities and Main Reception
- Managed 11 meeting rooms via Outlook and organized meetings with AV, VC, and refreshments
- Booking catering facilities - organizing lunches and liaising with catering team
- Switchboard, dealing with general inquiries and directing calls appropriately
- Provided concierge services to all visitors, being first call for local knowledge
- Booked taxis, hotels, restaurants, and couriers, preparing work and delivery permits
- Trained new receptionists to cover the site in my absence
- Provided administrative and logistical support for the arrangement of internal meetings, roadshows, conferences, and events while assisting Facilities, HR, Administration and Executives
- Introduced a new Visitor Management Software that has successfully increased the efficiency of visitor's registration and arrival notification
- Developed and implemented a reception manual outlining all proper business procedures and office policies to ensure consistency and optimal process flow throughout company
