Dedicated Case Manager & Family advocate with 30+ years of experience supporting children, adults
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Dedicated and compassionate advocate with 30+ years of experience supporting children, adults, and families through trauma, crisis, disability services, and complex system navigation. Skilled in IEP guidance, SSI/SSD applications, courtroom support, educational advocacy, and trauma-informed care. Known for exceptional communication, empathy, and the ability to build trust with vulnerable populations.
Returning to the workforce with renewed purpose, sharpened skills, and a lifelong commitment to improving lives one case at a time.
Private Family Care Coordinator & Community Advocate - Self-Employed - Pennsylvania and Myrtle Beach, SC
(2003-01)
Assist families through overwhelming moments of their lives. Coordinate services, attend school and agency meetings, and accompany parents through medical or therapeutic environments. Provide exceptional active listening to ensure parents feel supported and connect them with community resources.
Realtor - IntegrityPlus Realty - PA
(2013-01 - 2018-12)
Supported clients through high-stress, emotionally charged decisions involving legally binding contracts and strict deadlines. Demonstrated adaptability, rapid learning, and strong interpersonal communication. Strengthened negotiation, documentation, and client advocacy skills that transfer well to social-services work.
Realtor - Howard Hanna Real Estate Services - PA
(2012-01 - 2013-12)
Supported clients through high-stress, emotionally charged decisions involving legally binding contracts and strict deadlines. Demonstrated adaptability, rapid learning, and strong interpersonal communication. Strengthened negotiation, documentation, and client advocacy skills that transfer well to social-services work.
Resource Coordinator (Case Manager) - Mon Yough Community Services (now part of UPMC Pittsburgh Psychiatric Services) - McKeesport, PA
(1996-01 - 2000-12)
Managed a caseload of 40+ adults with dual diagnoses. Conducted monthly in-person visits, crisis intervention, and safety planning. Coordinated multidisciplinary services including medical, housing, vocational, and mental-health supports. Maintained accurate documentation, ensured compliance, and helped create continuity of care through reliable crisis planning and service coordination.
Therapeutic Staff Support (TSS) - Mon Yough Community Services - McKeesport, PA
(1993-01 - 1994-12)
Provided one-on-one behavioral and emotional support to children with autism and behavioral disorders. Implemented treatment plans, crisis de-escalation, and skill-building interventions.
House Manager & Apartment Complex Manager - ARC of Greater Pittsburgh - Pittsburgh, PA
(1993-01 - 1996-12)
Child & Family Support Specialist - Pressley Ridge - Pittsburgh, PA
(1993-01 - 1993-12)
Bachelor of Arts - Psychology - West Virginia University (1990-01 - 1993-12)
Psychology and Public Law 94-142 - PennWest Edinboro (1989-01 - 1990-12)
