Laura Goodrum

Compassionate and detail-oriented Medical Assistant, Mobile Phlebotomist, and QMHA-I with over 7 years of healthcare experience across primary care, mobile phlebotomy, behavioral health, detox, medication management, and emergency medical settings. Skilled in venipuncture, specimen collection, processing and handling, biometric screenings, finger-stick point-of-care testing, injections, EKGs, medication administration, patient education, and timely, accurate clinical documentation. Experienced using EPIC for patient care documentation, lab coordination, referrals, prescription processing, and care coordination.

Known for compassionate, trauma-informed care and effective collaboration with multidisciplinary healthcare teams.

Mobile Phlebotomist at Sanguine Biosciences (2026-11 – Present)

• Perform mobile venipuncture and blood specimen collection for scheduled patient appointments in community and home-based settings.
• Verify patient information, follow study-specific collection instructions, and accurately label and handle specimens.
• Prepare and process specimens according to collection and handling requirements to help maintain specimen integrity.
• Provide professional, patient-centered service while following safety, infection-control, and documentation procedures.

Mobile Phlebotomist at Metro Health Staffing/CareSend (2026-08 – Present)

• Perform mobile venipuncture and blood specimen collection in patient homes and community-based settings.
• Verify patient and specimen information and complete timely, accurate documentation for each collection.
• Label, handle, process, and prepare specimens promptly and accurately to maintain specimen integrity and support timely laboratory testing.
• Follow collection, infection-control, safety, and specimen-handling procedures while providing professional, patient-centered service.

Medical Assistant at Cascadia Health (2025-06 – 2026-08)

• Perform patient intake, rooming, vital signs, and timely, accurate documentation in EPIC EHR.
• Conduct venipuncture and support specimen collection, labeling, processing, handling, and preparation for laboratory testing.
• Perform biometric screenings and finger-stick point-of-care testing, accurately documenting results according to clinic workflow.
• Administer IM injections, assist with in-office procedures, EKGs, medication administration, and other clinical support duties.
• Utilize EPIC for prescription processing, lab orders, referrals, patient communication, follow-up, and coordination of care.
• Provide compassionate, trauma-informed care and patient education while maintaining safety and infection-control standards.

Mental Health Aide II (QMHA) at Cascadia Health (2022-10 – Present)

• Monitored client behavior, provided crisis intervention, and implemented behavioral support plans.
• Administered medications and assisted with diabetic care and urinalysis.
• Used EPIC to document care plans, interventions, and progress notes.
• Collaborated with medical, nursing, and case management staff to coordinate care for individuals with SPMI under PSRB jurisdiction.
• Utilized motivational interviewing and strength-based approaches to support client independence and recovery.

Subacute Technician at Central City Concern / Hooper Detox (2021-07 – 2023-02)

Part-time: 07/2021 – 02/2023; Full-time: 09/2016 – 06/2017

• Monitored patients during detox, obtained vital signs, and observed for withdrawal symptoms and changes in condition.
• Assisted nurses with medication administration and medical emergencies.
• Supported admissions, discharges, patient education, and maintenance of a safe therapeutic environment.

Medication Aide Supervisor at Macdonald Residence (2018-09 – 2019-06)

• Supervised caregivers and oversaw accurate medication administration.
• Provided first aid, wound care, diabetic monitoring, and hospice care.

Medication Aide at Bonaventure of Tigard (2018-01 – 2018-08)

• Administered medications, provided first aid, and supported hospice care.

Detox Technician at Depaul Treatment Centers (2016-01 – 2016-08)

• Obtained vital signs, monitored withdrawal symptoms, and assisted nursing staff as needed.
• Provided crisis intervention and de-escalation in a subacute detox environment.

Emergency Medical Technician (EMT) at The Medic's Plus (2013-02 – 2014-01)

• Provided first aid and basic life support as on-site medical standby during events and emergencies.

Associate of General Studies (in progress) – Portland Community College, Portland, OR (2023)

Phlebotomy Certificate – Phlebotomy Training Specialists, Clackamas, OR (2020 – 2020)

Emergency Medical Technician (EMT) – Mountain Valley EMS, Modesto, CA (2012 – 2012)

Medical Assisting Program – Erickson Adult School, San Jose, CA (2011 – 2011)