Laura Green

Results-driven eClinicalWorks (eCW) Configuration & Integration Specialist with extensive experience in full lifecycle EHR build, workflow optimization, and multi-site configuration across ambulatory and community health environments. Expertise in designing and maintaining clinical templates (Notes, SmartText, Flowsheets), scheduling configurations, registry worklists, and telephone encounter workflows aligned with FQHC clinical quality goals (UDS, HEDIS). Proven track record executing strict build lifecycles within V-Train environments, conducting regression testing for version upgrades (eCW V12), and managing HIE/HL7 interface integrations.

Strong collaborator adept at translating clinical operational requirements from CMIOs, providers, and care coordination teams into robust, compliant eCW solutions.

Senior Software Specialist - eClinicalWorks - Westborough, MA

(2021-08)

• Lead end-to-end eCW configuration projects: gathering requirements from clinical leadership and operational stakeholders, authoring functional specs, executing builds in V-Train environments, and managing UAT prior to production promotion.
• Design, build, and maintain specialty and primary care clinical templates (encounter forms, SmartText, flowsheets, structured data fields) to streamline documentation and improve data capture efficiency.
• Architect and support HL7 v2.x interface mappings (ADT feeds, ORU lab results, VXU immunization reporting) and RESTful/FHIR APIs, ensuring seamless HIE connectivity and real-time patient status tracking.
• Direct scenario-based testing frameworks and regression test scripts for major software releases, evaluating patch impact on custom templates and order sets to maintain uninterrupted operations.
• Partner directly with clinical operations, HIT engineers, and care management teams to translate complex workflow needs into scalable eCW modules, driving clinical adoption and regulatory compliance.

Senior Software Consultant - Monadnock - Peterborough, NH

(2024-11 - 2025-09)

• Coordinated cross-functional upgrade workflows for eCW V12, reviewing release notes, conducting risk assessments, and executing regression testing on critical clinical templates and scheduling rules.
• Configured multi-site scheduling structures, provider templates, recall types, and PCP assignment rules to ensure data integrity across large care networks.
• Evaluated existing EHR configurations to design registry worklists and task management routing, enabling care coordination teams to manage high-risk patient cohorts and close care gaps efficiently.
• Customized provider profiles, clinical notes, and telephone encounter templates to improve front desk intake automation, referral tracking, and care gap reporting.

Contract EMR Analyst - Provisions Group - Remote

(2025-03 - 2025-04)

• Delivered real-time, side-by-side eCW training and technical support for physicians and clinical care teams during critical software activation phases.
• Rapidly diagnosed and resolved eCW integration and template issues, minimizing downtime and supporting structured clinical data entry at the point of care.

HIM Director - Sun Behavioral Hospital - Houston, TX

(2018-01 - 2021-08)

• Oversee data governance, privacy (HIPAA), and clinical documentation integrity across hospital electronic medical record systems.
• Collaborated with clinical teams to configure documentation workflows and screening instruments for mental health care delivery.
• Designed BI dashboards in Tableau and Excel to monitor clinical documentation KPIs, staff productivity, and service-level compliance.

Professional Certificate - Health Informatics & Health Information Technology (HIHIT) - University of Texas at Austin (2021 - 2021)

Bachelor of Science - Health Information Management - Texas Southern University (2019 - 2019)