Laura Hensel

Client Relationship Manager

Talent

XeniaMember since October 20, 2026

Clinical recruitment & regulatory complianceDocument management & protocol adherenceBudgeting & contract negotiationsStrong communication & organizational skillsMS Office Suite (Word, Excel, Teams)Data collection & reportingCross-functional team collaboration

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Clinical recruitment & regulatory complianceDocument management & protocol adherenceBudgeting & contract negotiationsStrong communication & organizational skillsMS Office Suite (Word, Excel, Teams)

About

Client-focused professional with experience in client relationship management, healthcare recruitment, and property management. Proven ability to manage complex accounts, coordinate cross-functional teams, and maintain compliance-driven processes. Strong communicator with a track record of building trust, improving operational efficiency, and supporting business growth in fast-paced environments.

Experience

Client Relationship Manager - Prolink - Cincinnati, OH

(2025-08)

Serve as the primary contact for client accounts, building and maintaining strong, long-term relationships.
Manage client expectations by providing consistent communication, status updates, and issue resolution.
Partner with internal recruitment and compliance teams to ensure timely fulfillment of client needs.
Oversee contract details, onboarding timelines, and compliance requirements for client engagements.
Identify opportunities to improve client satisfaction, retention, and operational efficiency.
Support account growth by understanding client workforce needs and aligning solutions accordingly.

Senior Healthcare Recruiter - Prolink - Cincinnati, OH (Remote)

(2021-09 - 2025-08)

Screen and interview candidates for healthcare roles, ensuring alignment with compliance requirements.
Collaborate with clients to facilitate the onboarding process, verifying all documentation and certifications.
Maintain accurate records of talent placements, certifications, and contract details.
Develop and execute innovative sourcing strategies to build a strong pipeline of clinical professionals.

Property Manager - Kaftan Communities - Southfield, MI

(2020-08 - 2021-09)

Managed contracts and documentation, ensuring accuracy and compliance with legal requirements.
Supervised and trained a team, enhancing efficiency in administrative and compliance processes.
Negotiated agreements and ensured adherence to policies and regulations.
Coordinated with stakeholders to resolve complex administrative and financial issues.

Property Manager - Daniel Management Group - Franklin, WI

(2019-01 - 2020-08)

Oversaw regulatory compliance and documentation for a 480-unit property.
Developed and enforced policies and procedures to ensure operational efficiency.
Managed records, ensuring accuracy and compliance with legal requirements.

Assistant Property Manager - Daniel Management Group - Franklin, WI

(2017-09 - 2019-01)

Maintained detailed financial records and documentation.
Assisted in vendor management and compliance monitoring.
Conducted audits and inspections to ensure adherence to policies.

Leasing Consultant - Daniel Management Group - Franklin, WI

(2016-02 - 2017-08)

Processed applications, conducted background checks, and ensured compliance with leasing agreements.
Maintained accurate documentation and supported legal compliance efforts.

Middle School Teacher - Kenosha Unified School District - Kenosha, WI

(2014-08 - 2016-02)

Developed and implemented structured lesson plans while maintaining detailed student records.
Coordinated with administrators and parents to address student performance and behavioral concerns.