Manager, Human Resources - Functional at White Cap (2023-12 – Present)
- Served as HR Partner to ~500 associates in the IT, Corporate Operations, & Supply Chain functions. HR liaison to senior functional leaders in areas such as talent management, performance management, and all other parts of the general associate lifecycle.
- Partnered with and supported the new Chief Supply Chain Officer with development and design of new Supply Chain organization. Served as HR project lead in support of the development of the new Enterprise Distribution Center network.
- Collaborated with Compensation specialist team to assess legacy job profiles and update pay structures based on market review. Facilitated pay equity reviews for the IT and Purchasing functions, resulting in base salary adjustments for associates below market.
- Partnered with Talent Acquisition and leadership teams to improve the internal hiring and promotion process.
- Coached managers through intentional goal setting and giving effective feedback to their teams.
- Initiated career pathing exercises with management for their teams; identified skills gaps and created development plans for high performers. Created ~20 new Operations and Supply Chain job profiles to support the current and future business growth strategy.
Senior Human Resources Generalist at White Cap (2021-07 – 2023-12)
- Acted as HR Partner to 400+ associates in the IT, Corporate Operations, Sales & Marketing functions. Served as initial point of contact in areas such as talent management, performance management, project management, and general HR guidance.
- Supported the business initiative to grow to a 6B-10B organization by eliminating job redundancies and enhancing efficiencies; provided HR guidance to senior leadership through significant organizational restructuring.
- Facilitated performance management training to new people managers. Facilitated talent succession planning sessions with Operations leaders. Helped leaders identify 14 potential successors and started IDPs for those associates. Coached managers through giving effective performance feedback to poor performers and preparing exit plans as needed.
- Collaborated with HR Specialist teams (Compensation, Talent Acquisition, Benefits, etc.) to develop process maps, user guides, and other training materials to support HR process improvement initiatives.
- Actively led and supported efforts to improve new hire onboarding experience, which included creating communications templates, manager checklists, and updating the company intranet. Collaborated with cross functional teams (i.e., IT and Communications) to ensure new processes were adopted and implemented.
- Provided hands-on training and mentorship to two HR Coordinators and other junior HR Generalists.
- Guided managers through company's new inclusivity practices while leveraging employee feedback to promote higher levels of engagement in the organization.
Human Resources Generalist at White Cap (2018-07 – 2021-07)
- Acted as HR support to regional and functional teams through significant business change, as White Cap transitioned to an independent company. HR support activities included coordinating change management plan discussions with local teams, policy development, review and training, and promoting employee engagement.
- Supported HR partner and M&A teams through intensive and fast-paced integration activities in the business. M&A work included job mapping, compensation and FLSA analysis, HR systems, payroll and benefits training, and creating retention and separation packages for 1000+ acquisition associates.
- Partnered with regional and functional leaders to ensure a smooth transition to a remote work environment for our corporate teams due to the Covid-19 pandemic, impacting ~300 associates across the country.
- Collaborated with field HR and Operations teams to develop and implement new workplace safety standards for branch associates.
- Supported associates in the NE, SE, and Midwest regions with core human resources programs including staffing, associate relations, compensation, benefits, performance management, and learning.
- Facilitated investigations of associate relations issues and brought to resolution.
- Collaborated with legal counsel, payroll, compensation, compliance and risk management team to ensure appropriate execution of terminations, complex leave of absence situations, worker's compensation claims, quarterly bonus payouts and associate compensation reviews.
- Facilitated webinars and trainings for new supervisors and new hires regarding HR systems, new policies, and annual benefits enrollment.
- Supported quarterly and annual initiatives in partnership with EHS regarding driver compliance such as Random drug testing, administering driver onboarding paperwork, and serving as a liaison between vendors, operations specialists, and associate drivers.
Human Resources Coordinator at White Cap (2015-03 – 2018-07)
- Participated in recruiting activities for associates including routing Personnel Requisitions for approval; posting and advertising requisitions; ensuring workflow activities within the Applicant Tracking System; partnering with hiring managers to determine or develop qualifications and selection tools; evaluating and interviewing candidates; presenting candidates to hiring manager; presenting offers to candidates; communicating with non-selected candidates; conducting reference checks; and, administering the background verification process.
- Coordinated new hire activities including but not limited to communicating with associates regarding first day of work activities; conducting or coordinating new hire orientation; ensuring completion and processing of new hire paperwork. Ensured timely completion of required associate documentation for employment-related processes.
- Acted as the first point of contact for associate and management solicitation of HR resources and services across the 100+ locations in the U.S.
- Coordinated termination process including but not limited to facilitating exit interviews; final paycheck and termination paperwork; maintaining exit interview database; tracking and filing of unemployment insurance claims, etc.
- Served as administrative support for HR systems such as IQ Navigator, Kronos Timekeeping, Guardian LawLogix, iCIMS, and PeopleSoft.
