Hygiene Director - GEN4 DENTAL PARTNERS - Lenexa, KS
(2022-01 - 2025-01)
- Provided strategic leadership for operations and revenue-driving initiatives across a 100+ location portfolio.
- Optimized scheduling and education initiatives to improve patient compliance and increase departmental efficiency.
- Coached and mentored regional leads to foster a culture of performance, professional growth, and continuous improvement.
- Collaborated with executive leadership to ensure operational synergy and seamless delivery of service across all levels of the organization.
Clinical Operations & Sales Coach - NEW HORIZONS DENTAL PRACTICE MANAGEMENT - Lenexa, KS
(2019-01 - 2022-01)
- Engineered a comprehensive training program across 13 locations, significantly increasing team proficiency and office profitability.
- Facilitated the onboarding of five new practices, training over 40 team members on clinical and sales excellence.
- Spearheaded the implementation of a new supply platform, successfully reducing organizational spending by 3%.
- Drove a 3.6% increase in YTD net production by identifying operative inefficiencies and capitalizing on production opportunities.
Oral Account Territory Manager - Crest & Oral-B - PROCTER & GAMBLE - Kansas City, KS
(2016-01 - 2019-01)
- Managed a high-volume territory across three states (KS, MO, IA), conducting 172 annual sales presentations and lunch-and-learns.
- Developed and executed complex business plans that increased provider adoption and recommendation of premium product lines.
- Maintained a rigorous sales cadence, documenting and analyzing approximately 160 sales calls per month via Salesforce CRM.
- Delivered keynote presentations to audiences of up to 300 professionals at national and regional sales meetings.
Clinical Dental Hygienist - NEW HORIZONS DENTAL CARE - Lenexa, KS
(2015-01 - 2016-01)
- Generated $40,996 in direct sales by developing and presenting customized, high-value treatment plans.
- Achieved an 87% year-over-year sales increase by the fourth quarter through aggressive follow-up and financial counseling.
- Increased overall office production by 44% in one quarter by spearheading sales training for clinical and support staff.
Clinical Dental Hygienist - HEARTLAND DENTAL COMPANY - Olathe, KS
(2011-01 - 2015-01)
- Led business-to-business marketing campaigns and referral programs to scale the patient base over a 4-year period.
- Trained team members to identify and close treatment opportunities, resulting in $272,445 in production in a six-month period.
- Achieved a 127% year-over-year increase in office production through strategic patient education and sales initiatives.
Petty Officer Second Class / Dental Technician - UNITED STATES NAVY
(1999-01 - 2007-01)
- Awarded the Navy and Marine Corps Achievement Medal for the effective management of a $320,000 annual operating budget.
- Managed operational readiness for 28 operatories and 23 providers, ensuring 100% mission capability.
- Selected as Sailor of the Year (2003) and Sailor of the Quarter (2001) for exemplary leadership and performance.
