Laura Ruiz

With over 11 years of experience as an Executive Assistant, I am recognized for my expertise in hospitality, efficiency, commitment, and critical thinking. I have over 6 years of experience in the hospitality industry, specifically in restaurants, and I have managed a bar administratively for over 11 years. Throughout my career, I have also worked in industries like retail, constantly innovating.

I possess strong personnel management skills and excellent common sense in critical moments. I am eager to leverage my experience and skills to contribute to the success of a dynamic and growing organization.

Executive Assistant & Administrative Support - ONE Real Estate Investment

(2023)

• Trusted confidante and gatekeeper for the CEO/President, managing his schedule, arranging flights, and ensuring smooth day-to-day operations.
• Conducted first-hand review of all documents signed by the CEO to ensure accuracy and confidentiality, maintaining strict adherence to privacy and correctness.
• Managed and controlled personnel for the company’s bar, private yacht, and office, ensuring all staff operated efficiently and effectively.
• Managed the onboarding process for new staff, ensuring they received all necessary equipment and resources from scratch. Worked closely with the IT team to coordinate the setup of technology and supervise their accounts.
• Supervised and managed changes to the company website and its domains, ensuring up-to-date content and functionality.
• Provided administrative support with legal aspects such as joinders and assignments for new investors, ensuring compliance and smooth integration.
• Provided support and managed sensitive documents, handling confidential information in collaboration with attorneys on trusts and legal matters related to both commercial and private interests.
• Managed legal claims and processes for both commercial and private sectors, ensuring all documentation was organized and readily available.
• Performed notarizations for various transactions, including sales, purchases, and loans, ensuring proper legal documentation and compliance.
• Led the implementation of a new Point of Sale (POS) system from scratch when the bar transitioned to a new structure and theme, working with Square to ensure seamless integration and operation.
• Played a key role in the administrative management of a bar that was initially unprofitable, creating a new product line and marketing strategy that increased gross revenue to over $2.5M yearly.
• Worked closely with contractors and workers to oversee repairs and improvements across commercial properties, including the bar, private yacht, and residential properties.
• Organized and managed gifts for VIP personnel, ensuring thoughtful and appropriate selections for company events and special occasions.
• Utilized Excel, JetInsight, and Microsoft 365 for financial analysis, data management, and reporting, enhancing overall operational efficiency.
• Oversaw inventory management, FedEx and USPS accounts, and managed five corporate credit cards, along with petty cash handling.
• Administered the maintenance and scheduling of a private yacht and airplane, ensuring smooth and efficient operations.
• Provided comprehensive administrative support, including payroll, personnel staffing, and logistical arrangements for both professional and personal matters.
• Utilized tools like Concur, Barmetrix, and ADP for financial analysis, payroll management, and expense tracking.

Assistant Manager - Mondongos Restaurante

(2010 - 2013)

• Started as a cafe assistant, eventually advancing to handle the register, managing the accounting for over 42 continuous tables and take-out orders.
• Progressed to a waitress position, contributing to the restaurant’s growth and improving overall service efficiency.
• Played a key role in various operational areas, helping to advance the restaurant’s success and enhance customer satisfaction.
• Promoted to Assistant Manager, where responsibilities included overseeing daily operations, staff management, and supporting the overall strategic goals of the restaurant.
• Assisted in implementing operational improvements and ensuring high standards of service and customer experience.