Laura Savage

To obtain a career where I can utilize my customer service and accounting skills to ensure all clients receive the best experience.

Team Leader - H&R Block - Gorham, ME

(2024-12)

• Oversee daily operations of office
• Manage seven part time and full time employees
• Make and confirm appointments
• Run end of day report
• Run various reports for projections of office work output
• Weekly meeting with area team leaders and DGM
• Greet and welcome clients
• Prepare day for opening and closing

Customer Service Representative - Nothing Better Than Doing Nothing - Ogunquit, ME

(2025-08 - 2026-02)

• Greet customers
• Cashier
• Stock and tag incoming order
• Restock floor inventory
• Close up store
• Open store
• Housecleaning
• Square Program
• ADP
• Assist customers with any questions

DSP/CRMA - Waypoint Maine - Sanford, ME

(2023-08 - 2024-02)

Assist six elder, disabled ladies live their best day every day in a group home setting.

• CRMA certified
• Take clients to appointments, grocery shopping, or just out for a ride
• Cook, clean, laundry
• Assist clients taking a shower, going to bed, dressing
• Twelve hour shifts

Internet Manager - Port City Nissan - Portsmouth, NH

(2023-02 - 2023-08)

• Answer phones for sales and Service
• Make service appointments for customers when they call or email
• Send correspondence via email, text, or phone regarding new and used cars
• Call customers after service and sales to confirm a pleasant experience while at our dealership

Customer Service Representative/Cashier - Kohl's - Seasonal - Biddeford, ME

(2022-10 - 2023-01)

• Prepare return packages for Amazon
• Run cash register
• Help customers with any questions or concerns they have
• Prepare mail orders for customers
• Straighten clothes and items on shelves

Caregiver - Home Instead - Kennebec County, ME

(2020-12 - 2021-03)

Card for clients, clean the house, take card of pets, laundry, and household chores. Be sure client takes the correct medication at the proper time. Prepare meals. Go for walks with clients and take them to appts.

Delivery Driver - DoorDash - Sanford, ME

(2019-08 - 2020-02)

Pick up food at participating restaurants and deliver to customers in a timely manner while the food is still hot and neatly packaged

Certificate - Medical Billing & Coding - Branford Hall Career Institute-Branford Campus (2015-08 - 2016-06)

Certificate - Computerized Accounting - New England School of Accounting (1989-06 - 1991-06)

Finished Classes - Analysis and Calculus - Holyoke Community College (1983-06 - 1985-09)

Upper secondary education