Beauty Advisor at Sephora (2012-06 – Present)
- Sales and Customer Service: Drive sales by identifying client needs, offering personalized recommendations, and providing excellent customer service.
- Product Expertise: Maintain and share up-to-date knowledge of Sephora's products and current beauty trends to educate and empower clients.
- Demonstrations: Inspire clients and drive sales through product demonstrations and makeup application assistance.
- Client Experience: Create a positive, welcoming, and inclusive environment for all clients, building strong relationships and loyalty.
- Visual Merchandising & Operations: Execute and maintain visual merchandising standards, including product placement, tester maintenance, and overall department cleanliness.
- Inventory Management: Support the inventory process, including receiving freight, stocking shelves, managing back stock, and conducting inventory counts.
- Promotions & Loyalty Programs: Inform clients about special offers, Sephora's Beauty Insider program, and the Sephora credit card to increase customer engagement and sales.
- Training: Actively engage in and complete all required training to expand product knowledge and skills
Jewelry Consultant at Kay Jewelers (2025-03 – 2025-06)
- Assisting Customers: Guiding customers through the selection process, providing information about jewelry pieces, and helping them find items that suit their needs and preferences.
- Sales and Customer Service: Making recommendations, closing sales, and ensuring customer satisfaction.
- Product Knowledge: Demonstrating in-depth knowledge of jewelry materials, styles, and trends, and being able to educate customers about different options.
- Merchandise Management: Presenting merchandise, maintaining the store's inventory, and ensuring a clean and organized display.
- Other Duties: Assisting with repairs, explaining warranty information, and processing payments.
Style Consultant at Target (2023-04 – 2025-01)
- Created a welcoming experience by authentically greeting all guests
- Observed to quickly understand whether a guest needed assistance or wanted to interact. Followed body language and verbal clues to tailor your approach
- Gained knowledge from store tools to have a clear understanding of key metrics, sales goals, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak times
- Ensure product availability by keeping the salesfloor replenished and organized to create a guest ready, easy-to-shop experience that's welcoming and inspiring for all
Server at Chuy's (2023-07 – 2023-12)
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment