Lauren DiLivio

I'm a program and growth leader with 15+ years of experience leading cross-functional initiatives across product, operations, and customer-facing digital experiences. I'm known for bringing structure to complex work, translating business needs into clear execution plans, and building strong partnerships across technical and business teams to drive measurable results. I also bring energy, optimism, and a collaborative style to my work—it's important to me to create momentum, keep teams engaged, and make the process enjoyable while delivering meaningful outcomes.

Growth Manager - SailPoint - Austin, TX

(2025-05)

Leading provider of identity security for the modern enterprise

• Led a cross-functional pilot program and related initiatives that drove $2.8M in pipeline value over 2 months by aligning scope, stakeholders, and execution to strategic business goals.
• Led cross-functional program execution for product-led sales motions by building enablement sessions, developing resources, and partnering with Digital Marketing and other teams to support adoption and scalable delivery.
• Coordinated stakeholder alignment on priorities and deliverables. Tracked communications to keep projects on track with goals.
• Developed executive business cases for approvals, outlining strategy, scope, and impact to guide leadership decisions.

Senior Program Manager - Experian - Austin, TX

(2021-11 - 2025-05)

The world's leading global information services company

• Led digital marketplace growth initiatives, driving more than $1M in monthly revenue through ideation, testing, and cross-team execution.
• Partnered across business and technical stakeholders to define strategy, requirements, and feature priorities from inception through launch, testing, and post-release optimization.
• Built dashboards with Analytics to track conversion, customer engagement, and revenue impact, improving visibility into digital performance and decision-making.
• Reduced lender onboarding time by 65% in under 6 months, adding $900K in monthly revenue by creating client-facing collateral, training resources, and scalable onboarding best practices.

EPMO Project Manager - Hilltop Holdings - Dallas, TX

(2019-10 - 2021-11)

Texas-based diversified financial holding company

• Led multiple digital initiatives simultaneously, managing up to 7 projects with more than 40 stakeholders across the business.
• Directed cross-functional resources, mitigated delivery risks, and maintained strategic roadmaps to keep complex digital programs aligned through planning, execution, and change management.
• Facilitated stakeholder meetings, surfaced key metrics, and drove decisions for initiatives with $3M+ in annual business impact.
• Championed the overhaul of 3 company websites by leading internal teams, agency partners, and Marketing through requirements, project management, testing, and end-to-end delivery.

Senior Project Manager - Eighty Three Creative - Dallas, TX

(2017-10 - 2019-10)

Full-service marketing agency

• Built and scaled the PM function from the ground up, increasing project profitability by 60% within 10 months across digital client work.
• Led cross-functional teams to accelerate digital product launches and marketing campaigns by 30% through process optimization, bottleneck reduction, and go-live readiness support.

Director of Client Relations - Campminder - Boulder, CO

(2010-06 - 2017-10)

Web-based camp management software systems

• Led customer support and client relationship efforts, helping grow the client base by 200% over 4 years while maintaining attrition below 2%.
• Developed and improved customer onboarding and training processes, reducing time to onboard by 60% and creating a more scalable client support experience.

B.A. - Business, Marketing - University of Colorado at Boulder