Lauren Holdinghausen

Dynamic HR professional with 5+ years of experience leading onboarding operations, improving HR processes, and delivering exceptional employee support across North America. Known for strong communication, problem‑solving, and leadership skills with a proven ability to streamline workflows, enhance service delivery, and drive consistent HR excellence.

Human Resources Generalist - Cushman & Wakefield

(2026-01)

• Serve as a trusted HR advisor to employees and managers, providing guidance on policies, procedures, and people practices.
• Partner with Centers of Excellence to deliver core HR programs, including performance management, compensation planning, and engagement initiatives.
• Support employee relations by coaching leaders on performance management, employee development, and sensitive workplace matters.
• Manage talent processes such as goal setting, performance reviews, calibration, and development planning.
• Analyze HR metrics and workforce data to identify trends and provide actionable insights to leadership.
• Collaborate with Total Rewards and HR Operations to ensure accurate job data, compensation alignment, compliance, and a positive employee lifecycle experience.

Team Lead, People Services - Cushman & Wakefield

(2023-01 - 2026-01)

• Lead the Onboarding Specialist project, including workflow design and rollout.
• Trained People Services team on the new Onboarding Specialist role.
• Presented onboarding initiatives to CW/CWS stakeholders.
• Facilitated team meetings and created annual facilitator schedule.
• Audited tickets and hire trackers monthly to ensure accuracy and compliance.
• Resolved Workday job requisition issues and managed escalations.
• Created and maintained the Onboarding Specialist dashboard.
• Managed the North America People Services Onboarding Specialist team.
• Developed and improved SOPs, processes, and reporting metrics.
• Oversaw HR administrative workflows to meet SLAs and KPIs.

Senior People Services Advisor - Cushman & Wakefield

(2022-01 - 2023-01)

• Delivered exceptional customer service and onboarding support.
• Followed up with candidates to complete onboarding tasks before deadlines.
• Maintained accurate onboarding documentation for compliance.
• Completed background checks, I‑9s, tax forms, and other new hire documents.
• Issued background checks and drug screens.
• Collaborated with management to streamline onboarding processes.
• Created company handbooks and drafted offer letters and agreements.
• Utilized HRIS systems to manage documentation and generate reports.
• Provided personalized support to new hires throughout onboarding.

People Services Advisor - Cushman & Wakefield

(2021-01 - 2022-01)

• Supported Shared Services with daily HR operations.
• Created background screenings for GOS hires.
• Trained new hires on hiring processes and HR functions.
• Created agendas and presentations for hiring team meetings.
• Participated in Workday testing and resolved requisition issues.
• Updated team process guides and managed case load.
• Coordinated with Payroll and managed benefit error reports.
• Oversaw onboarding processes and prepared employment documents.

Bachelor of Arts - Public Relations - Webster University (2012-01 - 2014-01)

Drury University (2010-01 - 2011-01)