Chiropractic Assistant/ Office Manager at Highway 7 Chiropractic (2021-06 – Present)
I assist my Chiropractors with patients. Lending a hand with therapies, x-rays and running smooth daily operations.
- Schedule patients, check them in/ out. Take payments, answer phones.
- Check insurance benefits and write up treatment plans and discuss with each patient.
- Process all charges to appropriate insurance companies daily.
- Handle cash flow for the office. Handling all banks deposits and paying bills.
Pharmacy Associate at CVS Pharmacy –CVS Health (2018-06 – 2021-05)
- Welcomed customers, offered help to locate items as needed.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Assist over 100 customers per day in finding and selecting items.
- Managing cash register operations using POS system, including processing sales and returns.
- Processed payments and maintained accurate drawers to meet financial goals.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered questions about current promotions and resolved issues according to store policies.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganized merchandise as needed.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Kept calm and applied strong solving and interpersonal skills to resolve conflicts.
Employee/Manager at Pepperjax Grill (2015-03 – 2018-04)
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Trained 25 employees in effective work procedures and performance strategies to optimize operations.
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
- Resolved customer complaints and reported issues to senior management.
