Administrative assistant
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I am a highly organized and dependable administrative professional with experience in accounts payable and receivable, invoicing, customer service, scheduling, and office operations. I enjoy keeping projects organized, solving problems, and providing excellent support to both customers and team members.
I thrive in fast-paced environments where attention to detail, communication, and time management are essential. I am proficient with data entry, scheduling, and administrative tasks, and I learn new software quickly.
I am currently seeking a part-time, fully remote opportunity as a Scheduling Coordinator, Administrative Assistant, or Customer Support Specialist. I take pride in being reliable, hardworking, and committed to helping organizations run efficiently while delivering outstanding service.
2010 – 2025
Provided compassionate, high-quality patient care in a fast-paced medical practice for 15 years.
Obtained vital signs, documented medical histories, and prepared patients for examinations.
Performed venipuncture (blood draws) and collected laboratory specimens for testing.
Administered injections and immunizations according to physician orders and clinical protocols.
Performed EKGs (electrocardiograms), spirometry (pulmonary function testing), cardiac stress tests, and diabetic retinal (eye) exams.
Assisted physicians with examinations, minor procedures, wound care, dressing changes, and suture removal when needed.
Performed ear irrigation and other in-office clinical procedures.
Applied splints, wraps, and assisted with patient care for sprains and other injuries as directed by the provider.
Scheduled appointments, coordinated referrals, and managed patient follow-up care.
Maintained accurate electronic medical records while ensuring HIPAA compliance and patient confidentiality.
Answered patient calls, and provided education on medications, treatments, and preventive care.
Worked collaboratively with physicians, nurses, and office staff to deliver exceptional patient care while managing a high-volume workload.
2025 – Present
Manage daily administrative operations in a fast-paced office environment while ensuring accuracy and efficiency.
Process accounts payable and accounts receivable, including invoicing, payment processing, account reconciliation, and collections.
Prepare and send invoices, track outstanding balances, and follow up with customers regarding payments.
Coordinate schedules, appointments, and meetings while managing multiple priorities and deadlines.
Maintain organized electronic records, files, and documentation with a high level of accuracy and confidentiality.
Answer multi-line phone systems, respond to emails, and provide exceptional customer service to clients, vendors, and internal staff.
Assist with payroll support, purchasing, and general office management duties.
Enter, update, and maintain data across multiple software platforms while ensuring data accuracy.
Collaborate with management to improve office processes, streamline workflows, and increase operational efficiency.
Utilize Microsoft Office Suite, Google Workspace, and office management software to support daily business operations.
Demonstrate excellent organizational, communication, problem-solving, and time management skills while working independently and as part of a team.
High-school graduate, Clayton State University medical assistant certification
