Lauren McCaskill

Seamstress and customer-service professional with four years of sewing experience, including garment alterations, mending, machine sewing, and hand sewing. Experienced in assessing garments, understanding customers' needs, and determining appropriate repair or alteration approaches. Strong communicator with a background in customer service, community engagement, and independently managing client needs.

Seamstress at Self-employed (2026-03 – Present)

• Assess garments to determine appropriate mending and alteration techniques based on garment construction, material, and client needs
• Perform a variety of alterations and repairs, including hemming, taking in and letting out seams, sleeve adjustments, patching holes, and bridesmaid dress alterations
• Construct garments from commercial patterns and modify designs based on client preferences and fit
• Communicate with clients to understand their desired fit and finished result, completing projects independently with attention to detail and quality

Volunteer at Whidbey Menders (2025-09 – 2026-02)

• Listened to clients describe their clothing repair needs and assessed garments to determine appropriate repair and mending solutions
• Collaborated with experienced seamstresses to repair and extend the life of clients' clothing
• Provided friendly, respectful service while helping clients understand their repair options

Program Coordinator at Northwest Natural Resource Group (2025-01 – 2026-02)

• Coordinated workshops, webinars, and field tours, managing logistics, communication, and participant needs
• Built positive relationships with community members, partners, and program participants
• Created newsletters and outreach materials for a broad public audience
• Managed multiple projects simultaneously while tracking deadlines, details, and deliverables

Land Protection Specialist at Whidbey Camano Land Trust (2024-01 – 2024-10)

• Built positive relationships with community members, donors, and partner organizations
• Communicated complex information clearly through presentations and one-on-one conversations
• Collaborated with colleagues and external partners on multiple projects

Barista at Caldera House (2020-11 – 2021-07)

• Provided attentive, personalized customer service in a busy hospitality environment
• Used clear and empathetic communication to address customer concerns and de-escalate high-tension situations
• Worked efficiently while maintaining accuracy and attention to detail during busy periods

English Teaching Assistant at Fulbright (2019-01 – 2019-11)

• Built strong cross-cultural communication and conflict-resolution skills while managing groups of 20-50 students

Shift Supervisor at Club Demonstration Services (2018-06 – 2018-12)

• Supervised and supported a team of 40 employees in a customer-facing retail environment
• Managed inventory procurement and financial reporting responsibilities
• Worked collaboratively with management to maintain efficient daily operations

Master of Science in Forest Ecosystems and Society – Oregon State University (2021-09 – 2023-09)

Bachelor of Arts in International Relations with minors in French and Nonprofit & Public Service – Austin College (2014-08 – 2018-05)