Grant Writer at Josh's Benches for Awareness (2019-01 – Present)
- Drafted and submitted grant proposals and advised the founders on grant opportunities that led to exponential growth.
- Successfully fundraised to get 150+ lifesaving benches across the country in 35+ states in 7 years.
- Helped with community outreach and donor outreach and have countless stories of lives saved by the organization.
- Used grant finding platforms such as Grant Gopher and Grant Watch.
- Helped handle the non-profit's Facebook profile and used Meta Business Suite.
Graduate Teaching Assistant at Florida Atlantic University (2024-08 – 2026-05)
- Instructed undergraduate students on sociological theory, history, research methods, and family policy.
- Graded and gave meaningful feedback on assignments, giving pointers and outside references when possible.
- Student grades improved after each assignment and saw real improvement in the analytical and writing skills of most students.
- Advised undergraduate students of resources that can help them achieve their academic goals and overall well-being.
- Collaborated with the main professors in lesson planning and finding solutions for student issues.
Office Administrator at Rooms to Go (2022-04 – 2023-02)
- Proposed an application to generate sales and have administrative duties run more efficiently.
- Managed customer service complaints with compassion that led to relieved and de-escalated discrepancies.
- Oversaw and organized the logistics of the shipping process of orders, exchanges, returns, and service repairs.
- Handled customer's payment of cash, credit, and checks. Worked with Synchrony, Genesis, and RAC financing.
- Used a multi-level business database platform Rocket UniVerse.
Office Administrator at Kay Jewelers (2017-06 – 2020-03)
- Assisted with empathy that created strong relationships between the store's team and customers' special moments in life.
- Cataloged merchandise daily and conducted audits weekly. Received, inspected, and shipped merchandise to multiple locations.
- Kept customer warranties updated by inspecting jewelry, writing reports, and proposing repairs when needed.
- Handled customer's payment of cash, credit, and checks. Worked with Synchrony, Genesis, and in-store layaway.
- Worked with the CRM software Salesforce and the Adobe Experience Platform.
