Lauren Williams

Customer service Checking out customers Servicing customers over the phone

Sales associate - EssilorLuxottica - Boca Raton, FL

(2023-08 - 2025-05)

• Customer service
• Checking out customers
• Servicing customers over the phone
• Helping the customer with specific requirements of sunglasses and walking them through the purchase process
• Returns, exchanges
• repairing and customizing glasses
• Learning new software
• Well versed in fashion trends and popular styles

Front Desk Studio Coordinator - Neon Cycle & Strength - Plano, TX

(2021-11 - 2023-04)

• Customer service
• Provided customer service and resolved queries over the telephone
• Greeting customers
• Selling memberships
• Selling retail
• Selling and making smoothies
• Cleaning bikes
• Cleaning bathrooms
• Setting up workout classes
• Checking in customers
• Serving mimosas and other alcoholic beverages

Babysitter/Dogsitter - Plano, TX

(2019-01 - 2023-04)

Babysat and dogsat for multiple families over the years.

Summer Camp Counselor - Parkway Hills Baptist Church - Dallas, TX

(2017-06 - 2019-08)

Helped coordinate and assist with camp activities with multiple age groups.

Bachelor's degree - Marketing - Florida Atlantic University (2023-08 - 2027-05)

High school diploma - Plano West Senior High School (2021-08 - 2023-05)

Upper secondary education