Database Administrator, Jointly, Remote 06/2021-11/2023, 04/2024-02/2025
- Maintained and updated a comprehensive product database, ensuring accuracy and consistency across a large inventory of products.
- Collected detailed product information through web scraping and manual research from verified sources, enhancing the database’s comprehensiveness and accuracy.
- Conducted rigorous quality assurance checks on incoming and existing data in order to uphold naming conventions and product integrity.
- Standardized product names and descriptions in compliance with state-specific regulations and labeling requirements.
- Ensured consistent taxonomy and nomenclature for all product categories, streamlining internal processes and improving clarity for app users.
- Collaborated with cross-functional teams to resolve data discrepancies and streamline workflows, resulting in improved data accuracy and more efficient processes.
- Designed and implemented training materials, including visual guides and product descriptions, to enhance team knowledge and maintain alignment with industry standards.
- Built and maintained an interactive, state-by-state US dispensary directory in Google Sheets using advanced formulas, macros, and VLOOKUP to support Marketing and Sales initiatives.
- Supported administrative and project tasks using Google Sheets, Excel, Confluence, and Jira, improving operational efficiency and cross-team collaboration.
Account Coordinator, CannaContent, Remote
02/2024-06/2024
- Ensured timely project completion through proactive client communication, regular updates, and collaborative problem-solving.
- Built a custom Notion hub to organize client-specific data projects, contacts, meetings, and team roles, streamlining collaboration with Monday.com workflows.
Freelance Administrative Professional, Upwork, Remote
12/2020-03/2023
- Provided comprehensive administrative support to multiple clients by coordinating workflows and streamlining operations, improving efficiency and client satisfaction.
Visual Presentation Lead / PCR, Verilife, Romeoville/North Aurora, IL
07/2018-11/2020
- Developed a system using Excel and pivot tables to streamline menu updates by product type and attributes, improving efficiency.
- Managed dispensary visual presentation, including display cases and marketing materials, enhancing the customer experience.
- Oversaw tracking, inventorying, and display of ancillary items, ensuring accurate stock levels and appealing presentation.
- Coached team on menu, ancillary, and visual maintenance, boosting team efficiency and engagement.
- Supported migration from Bio-Track to NAV POS, ensuring smooth transition with minimal disruption.
- Implemented POS-integrated online ordering system to automate low-stock inventory adjustments, reducing manual errors and improving inventory accuracy.
- Collaborated with back-of-house staff to manage operations, product inventory, delivery intake, and order entry, improving workflow and accuracy.
- Maintained comprehensive knowledge of products and conditions to assist patients with selection, enhancing customer satisfaction.
- Built client rapport through education and advocacy, enhancing trust and engagement.
Trivia Host / Manager, Chicago Trivia Guys, IL
06/2016-10/2020
- Hosted live trivia games at multiple venues, engaging large audiences and creating energetic atmospheres using PA systems and crowd interaction techniques.
- Supported company success by coordinating sales, executing marketing initiatives, and managing administrative operations efficiently, contributing to the company's growth and operational efficiency.
Office Administrator, Hines Building Supply, Wheaton, IL
05/2015-06/2016
- Managed all office tasks, including Accounts Receivable, Payroll, supply ordering, issuing waivers, petty cash, and customer service, ensuring smooth daily operations.
- Coordinated communication with offsite Accounts Payable and HR teams, improving interdepartmental collaboration and efficiency.
Human Resources Generalist, All-States, Inc, St. Charles, IL
09/2010-05/2015
- Managed employee records, benefits administration, and payroll, with accuracy and timeliness.
- Processed and maintained payroll journal entries, ensuring compliance and accuracy.
- Implemented and enforced company policies and procedures, improving compliance and efficiency.
- Updated employment posters regularly to maintain labor law compliance, reducing legal risk.
- Maintained OSHA and worker’s compensation records, ensuring workplace safety compliance.
- Assisted the Safety Committee by organizing meetings and coordinating safety training, improving safety protocols.
