Laurie Hippel

Sales and customer engagement professional with experience generating new business, building trust quickly, and turning customer interest into revenue. Produced approximately $50,000 in new sales during the first quarter through prospecting, cold calling, door-to-door outreach, and consistent follow-up. Brings a confident, service-minded approach to consultative selling, customer retention, account support, and relationship-based growth.

Administrative & Operations Support at Gillespie County (2025-07 – Present)

• Use clear, professional communication to resolve public inquiries, guide next steps, and build trust.
• Manage scheduling, records, documentation, and follow-through with strong attention to detail.
• Maintain a dependable service experience by listening carefully, responding calmly, and completing requests accurately.

Jewelry Technician at James Avery Craftsman (2022-05 – 2024-09)

• Protected brand reputation by inspecting and finishing products to meet detailed customer-quality standards.
• Maintained consistency, precision, and accountability in a production environment tied to customer satisfaction.
• Demonstrated ownership, patience, and attention to detail in support of a premium customer-facing brand.

Sales & Customer Service Representative at Mobile Reel Grinder (2017-01 – 2020-09)

• Generated approximately $50,000 in new sales during the first quarter through prospecting, follow-up, and customer trust-building.
• Developed new business through cold calling, door-to-door outreach, referral-style conversations, and direct customer engagement.
• Identified customer needs, explained service value, addressed hesitation, and moved prospects toward purchase decisions.
• Maintained strong customer relationships through dependable communication, responsiveness, and post-sale follow-up.
• Demonstrated persistence, confidence, and goal-oriented drive in a performance-focused sales environment.

BA in Arts Management Program – Schreiner University (2025)

AA in Early Childhood Education – Wharton County Junior College (2010)