Laurie Stroberg

Results-driven and enthusiastic cosmetics manager professional with extensive experience helping customers to choose the right beauty products to make the most of their personal appearance and reflect their lifestyle.

Assistant Store Manager - VICTORIA SECRET

(2016-01)

Assist the store manager in the overall performance of the store. Assume total responsibility when the store manager is not present. Oversee 48 bra and sales specialists together.

• Ensure sales goals are being met. Cut in the moment when sales are not being met.
• Overlook payroll.
• Own all monthly and yearly reviews for all sales specialists and bra specialists.
• Open and close the store.
• Ensure new hires and specialists complete monthly modules.

Customer Service Manager - FOREVER 21

(2016-01 - 2016-06)

Manage the cashwrap, making sure the team was having conversations around credit and email capture. Overlooked a team of 45 associates.

• Ensure the sales floor was properly staffed and customers were being taken care of.
• In charge of hiring.

Customer Service Manager - ULTA SALON and COSMETICS

(2012-01 - 2015-12)

• Manage the cashier stations, supervising 6 sales associates.
• Manage the sales floor and ensure customer's needs are met.
• Responsible for auditing cash and accounts receivable in the work station cash safe.
• In charge of opening and closing the store, insuring store is ready for business or properly secured.

Operations Manager - ULTA SALON and COSMETICS

(2012-01 - 2015-12)

• Supervise the stockroom and manage staff in shipping and receiving responsibilities.
• Control inventory and stock merchandise.
• Ensure quantity of product meets projected sales expectations.

Cosmetics Counter Manager - Estee Lauder product line - MACY'S

(2007-01 - 2012-12)

• Manage the Estee Lauder cosmetics counter sales, supervising 3 beauty advisors.
• Supervise department merchandising to insure showcases and counters met store guidelines and properly displayed merchandise in accordance with accepted product display formats.

Cosmetics Counter Manager - ORIGINS product line - MACY'S

(2007-01 - 2012-12)

• Manage sales and inventory.
• Supervise 2 beauty advisors.
• Insure schedules were complete and positions were fully staffed.
• Supervise product displays and placement.
• Conduct training in new product lines.

Women's Department Manager - TARGET SAN DIEGO - San Diego

(2004-01 - 2007-12)

• Ensure the department is running smoothly, and that appearance and maintenance was properly taken care of.
• Determine techniques that can be used to accomplish the task, and ensure the satisfactory completion of assigned work.
• Ensure quick and courteous service to all customers.
• Help associates to determine customer's needs and share product knowledge with associates.
• Conduct and complete all yearly physical inventory counts.
• Merchandising duties; to include directing and supporting the ordering, loading, unloading, pricing and stocking of merchandise according to operational procedures.
• Received 'Associate of the Month' 3 times.

High School Diploma - Crawford High School