Lauryn Williams

I bring strong guest service and hospitality skills with a fun, energetic, and approachable personality. I'm proficient with POS systems, remain poised under pressure, and excel at asking questions to understand customer needs. In addition, I have experience independently managing bakery operations, including inventory planning, product preparation, baking based on demand, and maintaining a clean, organized, and presentation-ready workspace.

Food Service Rep at H-E-B (2025-02 – Present)

• Independently managed bakery operations during closing shifts, including inventory planning and product preparation
• Provided knowledgeable customer service by describing products, taking cake orders, and assisting with selections
• Maintained food safety, cleanliness, and presentation standards while preparing the bakery for the next day

Team Member/ Trainer at Raising Canes (2023-10 – 2025-02)

• Assist Management team in all aspects of daily operations to ensure our customers are taken care of 100%
• Handle Point of Sale (POS) to insure accurate and precise distribution of money
• Train, and coach staff members on customer service skills, food & food allergens knowledge, upselling, and health & safety standards.

Sales Greeter/ Inventory Control at Woodlands Premium Motorcyles (2023-01 – 2023-10)

• Assisted Sales Manager with incoming inventory
• Posted pictures, brief descriptions and pricing on website
• Pre qualified prospective buyers by asking compelling questions for sales staff prior to proper turn over
• Upsold buyers to common add ons such as apparel and safety equipment

Team Member at Chick-Fil-A (2022-06 – 2023-01)

• Utilized upselling skills to maximize per order average sell
• Received outstanding training on proper Order Taking and Customer Service
• Maintained a safe, clean and organized work environment

GED (2022)

Associate of Arts – Lone Star College (2024-01)