LaVita Hannah

Healthcare operations professional with 12+ years of experience leading provider licensing, credentialing, enrollment, and regulatory compliance across physician practices, telehealth organizations, hospitals, and multi-state healthcare systems. Extensive experience managing medical licensing, Medicare and commercial payer enrollment, provider onboarding, regulatory compliance, workflow optimization, and cross-functional operations. Proven ability to lead licensing programs, implement scalable operational processes, improve provider readiness, and collaborate with executive leadership to support organizational growth.

Senior Enrollment Specialist - Foodsmart - San Francisco, CA (REMOTE)

(2024-12)

• Manage provider enrollment and payer enrollment activities for physicians and advanced practice providers across multiple commercial and government health plans.
• Coordinate enrollment applications, revalidations, demographic updates, and provider maintenance activities.
• Serve as liaison between providers, internal stakeholders, health plans, and regulatory organizations to resolve enrollment issues.
• Monitor application status, follow up with payers, and reduce delays impacting provider readiness.
• Maintain provider data integrity across credentialing and enrollment systems.
• Support onboarding initiatives to ensure providers are operational and billing-ready.
• Analyze enrollment workflows and recommend process improvements to improve turnaround times and operational efficiency.
• Collaborate with Credentialing, Licensing, Revenue Cycle, and Provider Operations teams to ensure seamless provider onboarding.

Medical Licensing Supervisor - 23andMe - Sunnyvale, California (REMOTE)

(2022-06 - 2024-11)

• Led multi-state provider licensing operations for physicians and advanced practice providers supporting a rapidly growing national healthcare organization.
• Managed end-to-end medical licensing processes including initial applications, renewals, reinstatements, and regulatory compliance.
• Supervised licensing workflows, workload prioritization, and operational performance while ensuring licensing deadlines were consistently achieved.
• Oversaw verification of licensure, education, training, board certification, DEA registrations, controlled substance permits, and regulatory documentation.
• Developed standardized licensing procedures, tracking systems, and reporting tools that improved operational visibility and application turnaround.
• Coordinated directly with state medical boards, nursing boards, licensing authorities, and providers to resolve complex licensing issues.
• Supported provider onboarding initiatives by ensuring licensing readiness aligned with credentialing and enrollment milestones.
• Implemented workflow improvements that increased efficiency, reduced application delays, and strengthened regulatory compliance.
• Partnered with Legal, Compliance, Credentialing, Clinical Operations, Human Resources, and executive leadership on provider readiness initiatives.

Provider Enrollment and Licensure - American Addiction Centers - Nashville, Tennessee

(2017-09 - 2020-08)

• Oversaw tracking, submission, and completion of professional medical licensing, managed care credentialing/re-credentialing applications for substance abuse treatment facilities, professional groups, and associated practitioners to include government and commercial payers.
• Apply for national licenses for clinical practitioners via respective nursing and medical boards.
• Monitored IMLCC and Nurse Compact Licensure states to ensure that compact licensure is obtained where necessary to maximize outcomes and timeliness.
• Monitored, processed, and documented all provider licenses and renewals with respective licensing boards.
• Oversaw provider and staff license applications and credentialing forms and gather required supporting documents, fees, and signatures within required timelines and metrics for state board approval.
• Organized operational system to track the status and prepared state and federal licenses, certifications, accreditation renewals, and initial applications for all healthcare regulatory licensing including professional medical licenses, Medicare, Medicaid, commercial insurance payors, managed Medicaid, CAQH, and Availity.
• Created new hire orientation materials by researching and incorporating new training methods, tools, and resources to offer updated, quality training content to support the onboarding of new employees.
• Strategically collaborate closely with physicians, leadership and facilitate the development, maintenance, QA, and delivery of process improvement implementation innovations.

Provider Enrollment & Credentialing Manager - AmSurg - Nashville, Tennessee

(2012-05 - 2017-08)

• Supervised a staff of direct reports responsible for managing the development, implementation, and administration of the licensing and credentialing program processes to comply with all state and federal statutes or regulations.
• Created a culture of shared ownership and shared responsibility when analyzing employee performance, provided ongoing performance feedback, and monitored improvement timelines; ensuring target deadlines for goal performance-driven metrics were met.
• Submitted medical licensure and enrollment applications for physicians and CRNAs with respective State Medical and Nursing Boards, Managed Care Organizations, Commercial and Government Payers.
• Supported executive leadership by executing administrative responsibilities such as organizing data to reflect licensing timelines and trends and credentialing / re-credentialing applications for various insurance plans for all surgery centers.
• Established successful workflow processes and improvements, planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction, and performance of new providers, physicians, and CRNAs.

Bachelor of Science (B.S.) - Business Administration - Tennessee State University