Lawon Jones

Resilient and Dependable Professional with proficiency in classroom management, maintaining accuracy with financial transactions, and successfully protecting property. Phenomenal conflict management skills and the ability to employ competencies acquired through training and development to achieve company goals and transcend expectations.

Assistant Teacher - Childcare Network - Charlotte, NC

(2019-06 - 2019-09)

Organize, clean, and sanitize the classroom to keep students and staff safe, healthy, and on task. Create lesson plans within the class curriculum and submit for supervising teacher's approval. Resolve conflicts through proven age-appropriate techniques. Address the emotional and physical needs of students while remaining within the boundaries of organization's policies and procedures.

Security Associate / Behavior Modification Technician - Charlotte Mecklenburg Schools - Charlotte, NC

(2007-10 - 2022-08)

Safeguard school campuses to assure a peaceful learning environment. Respond promptly to crises and de-escalate situations per standard practice. Support staff members and students via effective methodologies in restorative practices.

• Implemented protocols for random safety screenings throughout the school district
• Maintains accurate log of student progress, relative behavior, and social skills development
• Provides immediate practical assistance to students to increase necessary social, behavioral, and academic skills needed to be successful in the school setting

Head Cashier / Paint Associate - Home Depot - Charlotte, NC

(2008-03 - 2016-08)

Garnered product knowledge to successfully assist customers in the paint department and the store's front-end. Managed the stocking of aisles and completed transactions in accordance with proper cash handling procedures. Balanced registers and the cash safe accurately at shift's end.

• Trained new associates on company policies and procedures, and day-to-day operations
• Answer customer questions quickly and effectively, resolve issues with empathy and care, document pain points to share with internal teams, nurture relationships, and improve brand credibility

Security Officer - Securitas Security - Charlotte, NC

(2005-10 - 2007-10)

Monitored access points of the building to ensure a secure setting for the client. Operated security equipment such as a radio and a closed-circuit television system. Sustained accurate and detailed reports to include hourly checks of call center facilities.

• Communicated with authorities and provided documentation of irregularities as necessary

Bachelor of Science - Criminal Justice - Strayer University