Lawrence Hawelu

Experienced and dedicated professional with a strong background in customer service, security, and facility maintenance. Skilled in high-pressure environments with a keen ability to interact with customers and maintain operational efficiency. Adapt at problem-solving, teamwork, and upholding high service standards.

Security Officer at Green Valley Ranch Casino (2025-06 – Present)

Maintained safety and security of guests, staff, and property in a high-traffic casino hotel environment. Conducted routine patrols of the casino floor, hotel premises, parking structures, and restricted areas. Responded promptly to security incidents and guest concerns.

• De-escalated conflicts and disputes while ensuring compliance with all gaming regulations.
• Completed detailed incident and duty activity reports.
• Collaborated with local law enforcement and emergency responders when necessary.
• Demonstrated excellent interpersonal skills and professional security presence.

Transportation Security Officer at Department of Homeland Security (2020-09 – 2024-03)

Ensured the safety and security of passengers, personnel, and airport locations. Conducted security screening operations and baggage inspection to prevent dangerous materials from entering the airport environment.

• Provided excellent customer service while adhering to strict security protocols.

Water Feature Maintenance at Wailpouli Beach Resort (2006-10 – 2010-08)

Maintained and repaired water features, ensuring functionality and cleanliness. Monitored equipment and resolved maintenance issues with efficiency.

• Collaborated with team members to maintain a high standard of maintenance services.

Valet Attendant at Hyatt Waikiki (2005-05 – 2008-03)

Greeted guests and efficiently managed vehicle parking and retrieval. Ensured the safety and security of guests' vehicles.

• Provided excellent customer service in a fast-paced environment.

Valet Attendant at Grand Hyatt Kauai (2004-03 – 2005-01)

Assisted guests by parking and retrieving vehicles with efficiency and professionalism. Maintained a well-organized vehicle parking system.

• Maintained organization and efficiency in the valet service area.

Barista at Starbucks (2005-03 – 2005-05)

Prepared and served beverages and food items according to company standards. Delivered friendly and efficient customer service.

• Maintained cleanliness and organization of the workspace.

Busser/Food Runner at Wailani's (2002-08 – 2003-05)

Assisted waitstaff by delivering food and clearing tables efficiently. Ensured restaurant cleanliness and guest satisfaction.

• Worked in a fast-paced restaurant environment paying close attention to detail.

Diploma – Kapaa High School (1999 – 2003)