Lazaria Leonard

Dedicated and driven individual with a passion for excellence and a strong desire to make a positive impact. Possessing a diverse skill set and a commitment to continuous learning, I am eager to contribute my talents to a dynamic and inclusive work environment. With a background in healthcare, I bring a unique perspective and a strong work ethic to any team.

Known for my exceptional communication skills, adaptability, and ability to collaborate effectively, I thrive in fast-paced environments and excel at problem-solving. Seeking an opportunity to leverage my skills and contribute to the success of an organization that values diversity, innovation, and growth.

Emergency Medical Technician - Curtis Ambulance Service - Milwaukee, Wisconsin

(2025-12)

• Responded quickly to emergency calls and assessed patient conditions.
• Administered basic life support and first aid to patients in distress.
• Collaborated with healthcare teams during patient transport and treatment.

Mental Health Technician - Rogers Behavioral Health - Milwaukee, WI

(2025-05 - 2026-01)

• Monitored patient behavior and provided support during daily activities.
• Assisted in implementing individualized treatment plans under supervision of healthcare staff.
• Documented patient progress and communicated changes to the treatment team.

Operations Manager - Touchpoint Support Services - Milwaukee, WI

(2024-11 - 2025-05)

• Managing staffing needs through recruitment, selection, onboarding and training, as well as disciplinary action, as necessary.
• Analyzing data from daily reports to identify trends in production and performance metrics.
• Ensuring compliance with safety regulations and maintaining a safe work environment for all personnel.
• Assessing employee development needs and providing feedback on progress toward meeting goals.

Patient Flow Coordinator - Touchpoint Support Services - Milwaukee, WI

(2024-03 - 2024-11)

• Monitor daily census data to assess staffing needs and adjusted schedules accordingly.
• Develop and implement strategies for improving patient throughput efficiency in order to reduce delays in care.
• Assist with developing policies and procedures for managing patient flow throughout the organization.
• Provide training on best practices for optimizing patient flow processes.

Patient Transport - Lead - Columbia St. Mary's Hospital - Milwaukee, WI

(2021-02 - 2024-03)

• Provided patient care during transport to ensure safety and comfort.
• Monitored vital signs of patients throughout their journey and reported any changes to medical staff immediately.
• Responded promptly to emergency situations while maintaining composure under pressure.
• Adhered to all safety protocols when transporting patients in order to minimize risk of injury or illness.

Emergency Medical Services (EMS) - Emergency Medical Technician - Milwaukee Area Technical College (2025-05)

High School Diploma - Tenor High School (2019-06)