Marketing student pursuing a BBA at Florida International University
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Marketing student pursuing a BBA at Florida International University with experience in customer service, client relations, sales, scheduling, administrative support, and wellness operations. Seeking an entry-level part-time or remote position where I can apply my communication, organizational, problem-solving, and customer-focused skills while developing professional experience in marketing, client success, sales, or business operations.
Retail Associate at TJMAXX (2021-12 – 2022-01)
As a retail associate in the women's department, my primary role involved meticulously organizing and returning clothes to their designated aisles. I also took on responsibilities in the fitting department, where I provided attentive assistance to customers trying on clothes. During closing shifts, I actively collaborated with my colleagues, contributing to the cleanup and tidying of our respective departments to ensure a welcoming shopping environment.
Through this experience, I developed a strong work ethic, heightened productivity, and a disciplined approach to my tasks. The dynamic nature of the retail environment further enhanced my customer service skills, adaptability, and ability to thrive in a team-oriented setting.
Front Desk Receptionist at LeSalon Paris (2024-11 – 2025-01)
Managed front desk operations by scheduling and confirming appointments and greeting clients with a warm and professional demeanor. Offered coffee or tea to enhance the client experience and maintained a clean, welcoming salon environment. Monitored and updated inventory using salon software to ensure product availability and restocked shelves as needed.
Supported salon staff with administrative tasks and demonstrated excellent organizational and customer service skills in a fast-paced setting. I honed my organizational abilities by managing appointments, maintaining an accurate inventory system, and supporting the salon's daily operations. This role also strengthened my multitasking and attention to detail, as I balanced administrative tasks with providing an elevated client experience in a fast-paced environment.
Additionally, I enhanced my ability to anticipate and respond to client and staff needs, contributing to a smooth and professional work setting.
Hostess at Paquito's Mexican Restaurant (2024-12 – 2026-01)
As a hostess, I efficiently managed front-of-house operations by answering phones, greeting guests warmly, and organizing seating arrangements based on accurate guest counts. I provided menus and utensils, ensured a smooth flow of service, and coordinated table availability to optimize turnover during busy periods. I also maintained an organized waitlist system, recording guest names, party sizes, and phone numbers to provide timely notifications when tables became available—especially on high-traffic days.
Additionally, I used Microsoft Excel to track and manage all reservations, as the restaurant relied on a more traditional, low-budget system rather than a POS platform. This role strengthened my multitasking abilities, communication skills, and customer service experience in a fast-paced environment.
Client Relations & Sales Associate at Miami Body Space (2026-04 – 2026-08)
Managed front-desk and client-relations responsibilities within a wellness and infrared studio, providing a professional and welcoming experience for new and returning clients. Conducted client consultations, explained services, packages, pricing, and Intro Sessions, and assisted clients in selecting options based on their individual needs and interests. Managed appointment bookings, cancellations, waivers, payments, and client records while maintaining accurate scheduling and organized studio operations.
High School Diploma – Alonzo & Tracy Mourning Senior High School
BBA in Marketing – Florida International University
– School Experience
