McMorran House Coordinator and Special Events Manager - University of Oregon - Office of the President - Eugene, OR
(2024-02 - 2025-12)
- Developed polished guest-facing communications for presidential, donor, campus, and community events, including invitations, menus, nametags, emails, signage, event details, and presentation materials.
- Coordinated calendars, vendor details, guest communications, materials, approvals, logistics, and final presentation standards in a deadline-sensitive, high-visibility environment.
- Clarified requirements and expectations with leadership, departments, donors, university partners, community leaders, and vendors while protecting hospitality, service flow, and accuracy.
- Maintained organized communication and materials workflows, supporting a professional, welcoming experience for internal and external guests.
Assistant Manager - Coburg Road Storage - Eugene, OR
(2022-09 - 2024-09)
- Served as a primary customer service contact across phone, email, in-person, and social platforms, maintaining clear, consistent, service-focused communication and responsive issue resolution.
- Managed customer intake, account updates, payments, records, policy communication, and follow-up details with accuracy and discretion.
- Created forms, signage, branded documentation, and office materials that improved clarity, customer self-service, and consistency.
- Conducted competitor pricing analysis, monitored market conditions, and translated findings into practical business context for day-to-day decisions.
- Resolved customer concerns with empathy, accuracy, and attention to policy, documentation, and business impact.
Worldwide Strategic Events and Communications Manager, Imaging and Printing Group - Hewlett-Packard - Corvallis, OR
(2001-05 - 2009-04)
Worked from Corvallis while collaborating with globally distributed HP teams, regional stakeholders, agencies, and partners; coordinated remote reviews, deliverables, approvals, and timelines across locations.
- Managed communications plans, campaign messaging, advertising, sales tools, collateral, external e-newsletters, presentations, and event communications requiring accurate writing, proofreading, and stakeholder review.
- Directed agency and vendor relationships, aligning deliverables, timelines, budgets, review cycles, and delivery expectations across multiple groups.
- Managed annual marketing budgets exceeding $8M and coordinated planning, reporting, approvals, and execution across regional, global, sales, corporate, and agency teams.
Worldwide Strategic Marketing Manager, Digital Photography Retail Photo - Hewlett-Packard - Corvallis, OR
(1999-10 - 2001-05)
- Led worldwide B2C retail marketing content initiatives for HP digital photography solutions, supporting country-level localization while maintaining global brand and message consistency.
- Developed merchandising toolkits, point-of-purchase samples, sales materials, digital assets, messaging, and research resources to support customer education and consistent field execution.
- Managed a global repository of merchandising tools, videos, training materials, photography, messaging, and research to improve reuse, efficiency, consistency, and cost leverage.
Strategic Relationship Manager, Imaging and Printing Group Internet Services - Hewlett-Packard - Corvallis, OR
(1995-05 - 1999-10)
- Managed publisher and content partner relationships with Sesame Street, The New York Times Digital, USA Today, National Geographic, VISTO, and MSNBC.
- Developed account plans, advertising concepts, content programs, research activities, performance reporting, and sales presentations to increase engagement and partner value.
- Created project schedules, coordinated research activities, and reported performance metrics to internal teams and external partners.
Technical Writer - Hewlett-Packard
Translated specialized information into clear, reader-friendly documentation for varied audiences, building a strong foundation in accuracy, process clarity, and proofreading.
Newspaper Reporter - The Sisters Nugget
Volunteer Newsletter Writer - Hospice
Fundraising Writer - University of Oregon Athletic Fund
